Communication research techniques

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Training for Call Center Agents (Sales and Customer Service) Whether We Choose To Embrace Them Or Cannot Stand Being Interrupted By Their Calls, Call Centers Are A Business Element That Is Here To Stay. These Course Will Help Call Center Agents Learn To Make The Most Of Their Telephone-Based Work, Including Understanding The Best Ways To Listen And Be Heard. Each Phone Interaction Has Elements Of Sales And Customer Service Skills, Which We Will Explore In Detail Throughout This Energizing And Practical Five-Days Workshop R700 Per Person Incl VAT R200 Registration Fee Then R500 When Collecting Certificate) PLEASE NOTE: ALL SUCCESSFUL APPLICANTS WILL BE INVITED TO COME WITH REGISTRATION & START ATTENDING CLASSES EMMIDIATELLY Duration: 5 Days (11:0 0 - 13:00) Prerequisites: Good Understanding Of English Language (CALL-CENTER LANGUAGE), No Metric/Grade 12 Certificate Needed. Only ID Copy & Detailed CV Course Outcomes: • The Nuances Of Body Language And Verbal Skills. • Aspects Of Verbal Communication Such As Tone, Cadence, And Pitch. • Questioning And Listening Skills. • Ways Of Delivering Bad News And Saying No. • Effective Ways To Negotiate. • The Importance Of Creating And Delivering Meaningful Messages. • Tools To Facilitate Communication. • The Value Of Personalizing Interactions And Developing Relationships. • Vocal Techniques That Enhance Speech And Communication Ability. • Techniques For Managing Stress. • GUARATEED JOB AFTER TRAINING Who Should Attend: Anyone That Would Like To Work In A Call Centre Environment As A Call Centre Agent. Send CV To bookmeforlessons@gmail.com Or Apply On Whatsapp To 074 389 1929 Contact 073 770 6946

Elocution is speaking in a polished and professional way. Accent Reduction is when you reduce your current accent (Coloured, African, Afrikaans, European, etc.) so that you can sound more neutral English like what you hear in South Africa. The course makes you aware of the sound system (or phonology) of a language or dialect: which include identifying problems in the person's current speech from the desired accent (such as pronunciation, speech patterns, and speech habits), changing the way one uses the mouth, teeth, and tongue to form vowel and consonant sounds, modifying one's intonation and stress patterns, and changing one's rhythm. Using this method, individuals trying to help their communication; will learn how to alter their speech to more closely resemble the accent of neutral English commonly used in SA and abroad, thus enhancing the clarity of their communication within the workplace. Benefits: •Greater confidence when speaking in public, business and social situations •Better Communication with people at conferences, meetings and or on the telephone •Greater awareness of how to use your voice effectively •Professionalize the way you speak •Improved results when you need to get your ideas across •Elocution Techniques to control and project your voice •A reduction of any specific voice features including a regional or national accent •Clear speech and diction in a neutral accent helping you reach your potential and goals.

Smart Thinking: Skills for Critical Understanding and Writing This is a Ebook. You will receive a download link within 12 hours 207 Pages 4 Mb.  Pdf.   Smart Thinking: Skills for Critical Understanding and Writing 2E is a practical step-by-step guide to improving skills in analysis, critical thinking, and the effective communication of arguments and explanations. The book combines an accessible and straightforward style, with a strong foundation of knowledge. The text treats reasoning as an aspect of communication, not an abstract exercise in logic. The book not only provides detailed advice on how to practise analytical skills, but also demonstrates how these skills can be used in research and writing. In particular, it emphasises how to develop arguments that are coherent and that take account of their audience and context.  

In a culturally diverse society, your accent plays a big part in your heritage and your identity, so in order to succeed in business you must be able to #communicate #effectively with clarity, be heard and understood. However, if your accent causes you to be misunderstood; inaccurately represent yourself, your professionalism and expertise then your career success and work performance will be in jeopardy. The Biebie Productions English Pronunciation Coaching will address your pronunciation, enunciation and communication problem areas. We don’t want to remove your accent, but instead teach you various techniques to strengthen your speech organs in forming the correct English sounds; thus improving the clarity and articulation of your English pronunciation and Enunciation communication. We aim to improve and make you aware of your #spoken accuracy, so that YOU can SOUND clear, confident, engaging, dynamic, #expressive and persuasive. When your voice achieves these qualities, not only is the effect #empowering; because, you now experience greater #success and confidence in meetings, #presentations, #public speaking engagements, #training, interviews and #sales pitches. We strive for excellence because Biebie trains winners!

The Biebie Productions Elocution & Accent Reduction Course caters to your unique communication needs. Your voice is your tool and you will be taught how to project yourself in a more confident manner, speaking with precision, charm, self-control and influence. Biebie changes lives whilst training winners! BENEFITS: •Greater confidence, clarity and influence when speaking in public, business and social situations •Better Communication and engagement with people at conferences, meetings, Retail (sales) and or on the telephone •Assist in scholars learning the TEFL course •Greater awareness of HOW to use the voice effectively (vocal presence) •Professionalize the way you speak •Improved results when you need to get your ideas across •Elocution Techniques to control and project your voice •A reduction of any specific features of voice including a regional or national accent •Clear speech and diction (pronunciation) in a neutral accent helping you reach your potential and goals.

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Need assistance with the following skills: 1. Essay Writing 2. Researching 3. Study Skills 4. Test-taking techniques 5. English language skills 6. Communication skills (debate, public speaking) 7. Critical reading skills (reading for understanding) 8. Critical thinking skills (analysing and interpreting information) 9. Self-Management (motivation, stress management, healthy habits) 10. Time-Management (practical goal-setting, prioritising tasks, breaking a project down into manageable tasks) We can gladly assist any student or individual seeking to succeed academically and professionally. Rates: R185 per hour/per person (virtual - via WhatsApp, Skype) Packages are available. Contact Us Today to book your FREE 20 minute consultation to determine how we can assist you.

Vibrant organisations value the importance of good writing that can promote their image by correctly conveying the outcome of their communication. They appreciate the effective and communicative writing and documentation to enhance their business and productivity. This programme focuses on helping participants to learn the techniques of business writing through informal, participative, and user-friendly methods. Please visit our website on www.ndjconsultants.co.za for detailed programme information and upcoming dates.

Mi Casa of Languages is Cape Town's most reputable Portuguese and Spanish Online Language School We teach a conversational skills course to all students and guarantee rapid results and practical knowledge of the Portuguese and Spanish language in the shortest time frame. Whether you intend to be travelling to Portuguese and or Spanish speaking countries, or simply want to learn the language for business or personal reasons, Mi Casa is the place to start. Our students range from young children to adults. We cover all aspects of reading, writing and grammatical skills, placing a huge emphasis on the importance of sound conversational techniques. We have devised a winning methodology, whereby our students are communicating with ease and confidence through interaction and active participation. The core of our methodology is in a direct approach, with an emphasis on practical communication. We aim to give our students the confidence in all types of situations, thus allowing quick and easy integration into the culture. Learn in the comfort and safety of your own home via SKYPE. If you want to learn to speak Portuguese and / or Spanish – correctly, the first time – and want to get your Portuguese and / or Spanish learning started on a solid foundation that will realise your true potential, then contact us and learn today! Affordable & Accessible for all!

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days From quantum mechanical concepts to practical circuit applications, this book presents a self-contained and up-to-date account of the physics and technology of nanowire semiconductor devices. It includes a unified account of the critical ideas central to low-dimensional physics and transistor physics which equips readers with a common framework and language to accelerate scientific and technological developments across the two fields. Detailed descriptions of novel quantum mechanical effects such as quantum current oscillations, the metal-to-semiconductor transition and the transition from classical transistor to single-electron transistor operation are described in detail, in addition to real-world applications in the fields of nanoelectronics, biomedical sensing techniques, and advanced semiconductor research. Including numerous illustrations to help readers understand these phenomena, this is an essential resource for researchers and professional engineers working on semiconductor devices and materials in academia and industry. Features Summary From quantum mechanical concepts to practical circuit applications, this book presents a self-contained and up-to-date account of the physics and technology of nanowire semiconductor devices... Author Jean-Pierre Colinge (Author), James C. Greer (Author) Publisher Cambridge UniversityPress Release date 20160421 Pages 265 ISBN 1-107-05240-8 ISBN 13 978-1-107-05240-6

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