Centre staff inbound

East LondonPurpose:Classified advertising inbound and outbound telesales(including online). Product training will be provided.Main Responsibilities/Outcomes Generate sales to new, existing and dormant clients. Compile and maintain a healthy client database Develop sales leads to promote the newspaper for both print and online Meet/ exceed personal sales targets Customer service and support Live capturing of advertisement bookings and wording Electronic file management and administrationSkills, Attributes and AttitudesKnowledge Tele-sales Open and close sales calls. Computer literacy.Skills Excellent communication Good command of English Fast and accurate typing Professional and pleasanttelephone manner Ability to meet/ exceed targets Accuracy Excellent spellingAttitude Confident Ability to meet stringentdeadlines Punctual Ability to work underimmense pressure Time management Self-disciplined Perseverance Friendly AssertiveQualifications and ExperienceMust have matric At least 2 years of outbound call centre experience Clear speaking voice and excellent spelling abilityAble to start immediately To work extended hours when required to do so

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before 28 February 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  0R simply Get R1500 off once you pay in full,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE For more information please contact Nelly on: 081 056 5545; 011 334 2704

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before31MARCH 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  0R simply Get R1500 off once you pay in full,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE For more information please contact united city college on: 081 056 5545; 011 334 2704 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGEbrModules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing SkillsbrbrAT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-br FREE Registration before30 APRIL 2015,br Pay 3 Months in Advance and attend the 4th Month Free,br 20% Discount on Full Payment of your Tuition Fees,br 0R simply Get R1500 off once you pay in full,br Free Learners Licencebr Free Driver’s Licence (ONLY applicable to Policing Students)br For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)br Free Computer Lessonsbr Free WIFIbr 24 hours internetbr If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rankbr ACCOMMODATION AVAILABLEbrbrFor more information please contact united city college on: 081 056 5545; 011 334 2704brOR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before 31 JULY 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE or more information please contact united city college on: 081 0565545; 011 334 2704 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Fully Setup to work remotely. Assistance to hire and train staff. VOIP phones included Includes 2 month line rental and airtime. Leads/data included for first 2 months. Over 10k in digital marketing expenses covered. Just bring your management skill and creative ideas and start by helping millions of South Africans reduce and manage their debt. High earning potential. All applicants will be assessed. No chancers. Call or WhatsApp 083 739 8267 PE and East London Branches for sale

East LondonManaging the Call centre staff and responsible for driving sales through delivery and other omni channels. The role include interacting with the co-ordinator on a daily basis, and with agents at times. The role reports to the General Manager. Minimum Requirements: Relevant tertiary qualification - BCom advantageous/preferred 2+ years managerial experience, including managing staff and dealing with customers Responsibilities:Reviewing procedures and enhancing process where neededMarketing initiatives to drive sales and suggest possible stores to adopt delivery layer through analysis Drivers pay calculations Sales tracking and daily checks Forecasting sales and call centre agent deploymentManaging staff conflict and performance, and resolving customer complaints and breakdowns of call centre Conducting visits at delivery restaurants to ensure world class delivery service and systems To accompany drivers periodically to observe service delivery Responsible for all aggregator deliveries ensuring restaurants always available to receive and process ordersTracking uptimeCompetencies / Skills: Ability to speak, read and write English fluently Advanced numerical skills and statistical skillsThe capacity to delegate specific task, not to take control of all tasks, to implement follow up control actions and/ or coaching actions where necessary

MATRICULATES AND SCHOOL LEAVERS WANTED: Call Centre Agents required, to work in a busy inbound and outbound Call Centre in Roodepoort. Duties are as follows: Respond to customer inquiries. Generate customer interest in the services or products offered by the company. Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve the customer services. Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers. Build customer loyalty by follow-up of customer calls. Evaluate problems of the customers and provide logical lasting solutions. SALARY R4500 + COMMISSION Candidate Requirements -communication skills -professional telephone manner -applying effective listening techniques To apply: email cv to tevacancies@gmail.com or SMS callecentre to 0744910880

JOB VACANCY: ON SITE MONITORING CONTROL ROOM OPERATOR MUST BE RESIDING IN PAARL AREA WHO WE ARE: BlackOps Security Solutions is a fast-growing Off-Site monitoring company operating nationwide with satellite Control Rooms in strategic regions to support our main Control Centre in Kraaifontein. BlackOps Security Solutions offers a vibrant work environment and huge potential to further exposure in the industry. JOB DESCRIPTION: BlackOps Security Solutions requires a committed, hardworking, and motivated individuals to join our team as a Control Room analyst/operator at Heineken Beverages Nederburg. The successful incumbent will be responsible but not limited to monitoring alarms, cameras, and compiling incident reports on what was observed. The Control Room Analyst /Operator primary purpose is to provide support to the Control Centre Team Leader, and to oversee the protection of sites through monitoring and adhering to client’s SOPs. Duties will include but are not limited to: ▪Monitoring sites cameras, alarm system (LISTENER) 24/7 and compiling incidents reports of occurrences as occurred. ▪Reporting of irregular activities. ▪Compiling email / report as per analysis. ▪Reporting of issues related to non-compliance/conformance to the client. ▪The monitoring of cameras and reporting on what is recorded. ▪Outbound/Inbound calls. ▪Dispatch of law enforcement/response companies to sites whenever suspicious activities spotted/detected. QUALIFYING CRITERIA: ▪Grade 12 Certificate or equivalent. ▪Grade C PSIRA registered Certificate. ▪Computer literate (Microsoft Word, Excel, Outlook) ▪Knowledge and experience of CCTV cameras monitoring will be added advantage. ▪Problem-solving skills. ▪Multi-tasking skills. ▪Knowledge and understanding of Company Rules b'&' Regulations and SOPs. ▪Apply site Standard Operating Procedures consistently. ▪Sound report writing skills. ▪Ability to communicate fluently in English and one of local language. QUALIFYING ATTRIBUTES: ▪Self-motivated. ▪Inherent willingness to adhere to company policies and procedures. ▪Trustworthiness and honesty. ▪Being able to work under pressure. ▪Enthusiastic. ▪Good communication skills. ▪Not easily influenced negatively. ▪Not easily intimidated. ▪Ability to motivate people. Interested applicants are required to forward their CVs to manager@blackcontrolroom.co.za We regret that we cannot contact all applicants regarding their application status. Should you not be contacted by us within 7 days from the date of your application, please consider your application to be unsuccessful.

Contingency and retained search firm. The Recruitment Network Group Portfolios (Pty) Ltd is a specialist contingency and retained search firm. We are a private recruitment company (Level 4 BEE compliant) and specialise in the placement of temporary and permanent staff across the board - from entry level juniors to senior management professionals. We are a private recruitment company and specialise in the placement of staff on a retainer or contingency basis depending on client requirements. Major sectors we specialise in include: Administrative / Customer Service / Inbound and Outbound Call Centres Banking / Financial / Tax / Accounting Information Technology / ICT / Development Sales / Marketing Retail / Wholesale / Supply Chain Tourism / Hospitality Property Engineering / Construction / Technical Logistics / Transport / Warehousing / Procurement Management / Executive Roles Our recruitment division specialises in placements for the corporate and public sector and will assist clients to fill their open vacancies. We undertake the entire process including sourcing and headhunting, pre-interviews, screening as well as statutory registrations and employment contracts. This is to ensure quality when presenting a candidate to the client. We also offer contingency recruitment solutions where no retainer is required to start work on the client's assignment depending on the nature of the assignment. Both graduate and experienced recruitment is covered in our portfolios with a focus on full-time, contract and temporary placements. Press Office: (0839) 007 486 (VAS Rates Apply)

Maths and English Franchise opportunity. For more info, visit: http://www.kumon.co.za/franchise/buying-a-franchise-faqs/index.htm Requirements: - A tertiary qualification - A good understanding of Maths & English - Excellent communication skills are essential. - Enjoying working with children is vital. 1. Our centres are owner-managed centres, so the person who owns the franchise will be the one who is working with the children in centre. 2. The centre will be open for a minimum of 2 afternoons per week and will have students attending twice a week. 3. The students will be completing worksheets when in centre, you will not be required to teach the Maths & English, they will learn from the worksheets. The program is designed for self-learning but you would still need to have a good understanding of Maths & English in order to support the children. 4. Your role will be to observe HOW students complete the worksheets and to develop them to do it in the most effective and efficient way possible FOR THEM, you will receive training on this. 5. Our program needs to be individualised around the child, so your role will be to ensure that they are completing work that is at the correct level for them, and that the work is not too easy or too challenging. 6. Aside from student development you will also have employed assistants that assist with marking work and centre operations. You will need to be comfortable with managing and training staff. 7. Another aspect of running a franchise is Marketing and Communications. You would need to market your centre in your community for more enrolments. You would also need to be good at communication, as you will have to update the parents with their child's progress and deliver excellent customer service to them and their children. 8. As a Franchisee you will receive great support from Head Office. You will have an Area Manager that can support you in every aspect of running your centre. Kumon believes in continuous improvement, so we offer many training and development opportunities. We strive to make children independent self-learners who are confident in themselves and their abilities. If this excites you, then this is the job for you. If you love working with children and would like to make a difference in their lives and the future then this will be a great role for you. For more info, visit: http://www.kumon.co.za/franchise/buying-a-franchise-faqs/index.htm

Job Position: Sales Manager - Workshop Manager Ref: 3575 Location: Port Elizabeth Salary: R24 000 per month commensurate + car allowance, fuel card, cellphone and laptop Qualifications / Requirements: • Strong sales personality with proven experience to hunt and grow business for the company – strong sales function • Trade qualification (Diesel or Electric) highly advantageous • Automotive or transport industry knowledge – having managed a service workshop (spares, service, breakdown and administration) • Demonstrated ability in managing strong technical staff and providing leadership • Excellent communication skills (verbally and written) – will deal with customers • Must be self-driven and able to operate with minimum supervision • Fully bilingual – English and Afrikaans • Be on call for 24 hours a day (breakdown support) Key Performance Areas: • Manage and be responsible for a full operation service centre with all related aspects of business management • Will be the key individual who will be fully responsible for business development and retention – this is 70% strong sales function • Negotiating of contracts • Drawing up of quotations • Creating KPI’s, procedures, implementing and monitoring controls Responsibility: Qualifications / Requirements: • Strong sales personality with proven experience to hunt and grow business for the company – strong sales function • Trade qualification (Diesel or Electric) highly advantageous • Automotive or transport industry knowledge – having managed a service workshop (spares, service, breakdown and administration) • Demonstrated ability in managing strong technical staff and providing leadership • Excellent communication skills (verbally and written) – will deal with customers • Must be self-driven and able to operate with minimum supervision • Fully bilingual – English and Afrikaans • Be on call for 24 hours a day (breakdown support) Key Performance Areas: • Manage and be responsible for a full operation service centre with all related aspects of business management • Will be the key individual who will be fully responsible for business development and retention – this is 70% strong sales function • Negotiating of contracts • Drawing up of quotations • Creating KPI’s, procedures, implementing and monitoring controls Salary: R24000 Job Reference #: Sales Manager - Workshop Manager

Job Position: Assistant Information Specialist Location: Port Elizabeth Salary: commensurate with experience and qualification (lower end) Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Job Reference #: Assistant Information Specialist

Job Position: Assistant Information Specialist Location: Port Elizabeth Salary: commensurate with experience and qualification Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Working hours: Monday to Thursday 10 am to 7 pm Friday: 8 am to 12 noon Saturday: 8 am to 1 pm Qualifications / Requirements • Minimum of Advanced Diploma / Bachelors Degree in Library and Information Science • Must have professional registration with LIASA • Minimum of 1 years experience as an Assistant Librarian in a small to medium sized facility within an education environment • Experience in academic compliance, functions / activities experience within a Higher Education environment • Best suited to a friendly, organised person who works accurately and is able to handle pressure • Time management skills • Digital literacy skills • Working knowledge of MS Word, Excel and PowerPoint • Understanding of library related technology Key Performance Areas: Continuously train customers on how to use information centre databases to enable them to research and access information required Facilitate presentations Ensure adherence to policies and procedures and provide ad hoc support Assist with research by searching for relevant articles and research material Request material from publishers and source additional material for staff Update new books on the system to ensure accurate record keeping Compile journal content pages Co-ordinate day-to-day book loans Facilitate academic support and training sessions Participate in Marketing initiatives and strategies Salary: R14000 Job Reference #: Assistant Information Specialist