Centre agent international

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Dynamic call centre [customer service] agent needed for growing company. 5 Positions available. Flexi-hours. Salary R10 000 Email detailed CV to:effectivecareersolution@gmail.com

Call Centre Debt Collector Agent Required. 1. Are you goal driven? 2. Are you a top Achiever? 3. Do you have 3 years + experience in Debt Collections, Bad Debt. 4. Fluent in English. 5. Self -Disciplined. 6. Self-Motivated. 7. Honest. 8. Hardworking. 9. Dedicated. 10. Computer laterite If you meet above requirement please apply by forwarding your CV to 086 6332335 / Email: info@dpls.co.za If you have not received a response within two weeks, your application was not successful.

Telesales Agent | Paarl R 6 000 Basic + Comm Leading Office Automation company in Paarl is recruiting: Requirements: Matric Fully bilingual in Afrikaans & English Excellent telephone manner Ability to negotiate and close Previous exposure to Telecoms / Office Automation industry will secure Own Transport Previous experience in a Call Centre / Telesales environment

Registered Debt Collectors required to do AEDO swipes. Weekly commission payouts. (This is NOT call centre work) Whattsapp: 0749482209

Here's that WORK FROM HOME opportunity you have been waiting for! Our client is recruiting for a skilled, driven and ambitious Sales Consultant to join their super sales team, and work remotely from the comfort of your own home. Requirements: • Grade 12 • Relevant sales in-house training certificates or accredited courses • 1-year outbound (sales) call centre experience • Able to work remotely (from home) • Own PC / Laptop with a stable internet connection with speeds higher than 2mbps • Tech Savvy • Ability to communicate clearly and effectively • Fluent in English • Ability to SELL • Confident and NEVER GIVE UP attitude • Persuasive • STRONG Negotiation Skills Benefits: • Basic salary UNCAPPED commission • INCENTIVES • Medical Aid • Provident Fund • Full training provided (whilst earning a salary and incentives) • Shifts are Monday Friday, 8:00 17:00 (no weekends, no public holidays) Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201729 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201729

Benoni Salary: R4 500.00 - R5 500.00 Per Month Job Type: Permanent Sectors: Call Centre Marketing Sales Reference: 2112909 Apply before Mar 04 2024 | 9 Days left Apply

Gold Package – R42 500 Agent PCs (X10) Admin PCs (X2) Network Switch (16 port) Headsets (X11) Also includes Cloud server and Recording system Extension reports IT, training and Campaign support Tier 1 Voip solution & Debit facility

East LondonManaging the Call centre staff and responsible for driving sales through delivery and other omni channels. The role include interacting with the co-ordinator on a daily basis, and with agents at times. The role reports to the General Manager. Minimum Requirements: Relevant tertiary qualification - BCom advantageous/preferred 2+ years managerial experience, including managing staff and dealing with customers Responsibilities:Reviewing procedures and enhancing process where neededMarketing initiatives to drive sales and suggest possible stores to adopt delivery layer through analysis Drivers pay calculations Sales tracking and daily checks Forecasting sales and call centre agent deploymentManaging staff conflict and performance, and resolving customer complaints and breakdowns of call centre Conducting visits at delivery restaurants to ensure world class delivery service and systems To accompany drivers periodically to observe service delivery Responsible for all aggregator deliveries ensuring restaurants always available to receive and process ordersTracking uptimeCompetencies / Skills: Ability to speak, read and write English fluently Advanced numerical skills and statistical skillsThe capacity to delegate specific task, not to take control of all tasks, to implement follow up control actions and/ or coaching actions where necessary

National courier company based in Port Elizabeth has the below position available to be filled ASAP. Courier position is to be filled with 'owner drivers ", whereby couriers will travel with there own vehicles, delivering individual parcels to clients. All Fuel is paid by company. 1. Long Route Couriers (Owner Drivers) In exchange competitive salaries are offered with company perks. Please see below requirements for Courier Position. ***** Please bear in mind that all applicants will be screened for credit and criminal check. Couriers 1. 'RELIABLE VEHICLE" (As you will be delivering items with your own vehicle) 2. Neat and Punctual 3. Valid Drivers License 4. Tax number 5. Last school leaving certificate by hand and available immediately. 6. All other supporting docs(ID, Banking details, ect) Call Centre Agent/QA Agent/Zone Controllers 1. Neat and Punctual 2. Tax number 3. Last school leaving certificate by hand and available immediately. 4. All other supporting docs(ID, Banking details, ect) If you feel you op to the challenge and hardworking, please forward a completed CV with contactable references (Must be landline numbers and not cell phone numbers) by email to: Ronald@ccdcouriers.com/Natashanel@ccdcouriers.com/Jonathan@ccdcouriers.com Please note that if you are called to attend a Induction interview or to complete a form, please bring a copy of all your supporting docs/Tax Number/Banking Details, with you as we will need it to finalise your application.

International tourism company with their Head Office based in the UK, has an opportunity for a Travel Consultant to join their dynamic team based in TechnoPark. Reporting to the Reservations Team Leader, the primary purpose of this role is to effectively sells and service mainly package bookings, helping to drive sales hit targets and deliver profits.The Key responsibilities for this role include but are not limited to:Manage bookings to ensure that aspects are delivered in a timely and accurate manner with complete professionalism Be proactive and think ahead to anticipate client's needs Develop strong Agent, Operator and Supplier relationships to understand their needs and goals Use various online systems to check availability, make bookings, issue and re-issue tickets Process bookings ensuring accuracy and delivery to set standards Maintain a database of up-to-date of up to date lead-in packages for all itineraries

IT Senior Technician Mango5 is one of the top BPO Outsource centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre has a rich history of delivering best in class BPO services. We are seeking a skilled IT Senior Technician to join our dynamic team. We comply with the workplace issued COVID regulations and adhere to the health and safety protocols at our premises. Duties and responsibilities include, but are not limited to: • Install software required for all employees in order to perform their duties. • Troubleshoot PC, network and email problems. • Set up new workstations. • User admin on SQL. • Software is installed when agreed on. • Keep servers running. • Reduce IT maintenance cost. • User/Hardware movement. • Quick response and completion times of tickets logged. • Adding PCs/Laptops to the domain. • Installing local and 3rd party software for agent, QA and back office users that is needed for them to work efficiently. • Ensure that PCs and laptops are virus free and password protected before allocation. Skills and requirements: • Excellent interpersonal and client facing skills and a friendly, approachable demeanour. • Excellent written and oral communication skills. • Excellent attention to detail and planning skills. • Ability to analyse problems, identify alternative solutions, and implement recommendations. • CCNA and MCSA or equivalent Network Integration Specialist Diploma. • Advanced knowledge and Experience of the following Networking concepts: TCP/IP, VoIP, QoS, MPLS, Firewall and VPN. • Advanced knowledge and Experience in Server Management VMware and Hyper-V, windows 2012+ and Linux. • Web Technologies knowledge would be an advantage. • Understanding of Helpdesk Processes. • Ability to troubleshoot effectively and quickly. • Own Transport. Working hours: Shift hours: 15:00 - 24:00 or 16:00 to 01:00 (according to day light savings) Must be willing to provide support over weekends. Remuneration Market Related E-Learning portal access to courses Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Job Reference #: 201080

RM Gearbox & Differential Centre is an accredited member of RMI (Retail Motor Industry) and an approved Toyota agent. RM Gearbox & Differential Centre has been serving lenasia and soweto auto community with distinction for more than 12 years. During this period we have gained an outstanding reputation within our local area for providing friendly, affordable and reliable gearbox, differential or clutch repair and overhaul services. Our professional and hands-on service has earned us a loyal and growing client base across the wider Gauteng Province. CALL +27719550709

Professional laundry services with over 18 years of industry expertise and approved agent for Debonairs Dry Cleaners. Conveniently located on Buffelsfontein Road, Mount Pleasant Centre, Mount Pleasant

ADAMS HORIZON OPERATORS TRAINING CENTRE We are fully registered with registration no.2007/003416/23 We are committed to upholding the National Code of Practice for the Evaluation of Training Providers for Lifting Machine Operators, under the driven machinery regulations in the Occupational Health and Safety Act 85/1993, of the South African Qualifications Authority (SAQA). Register now and become a professional operator. All courses are done practically in the field in Germiston and accredited with the relevant local and international stakeholders. ONLY YOUR I.D/PASSPORT IS REQUIRED FOR TRAINING. DEPOSIT IS KINDLY ACCEPTED. OUR ACADEMY IS FULLY REGISTERED &ACCREDITED. WE HELP YOU TO LOOK FOR A JOB! We offer free accommodation. We are situated in Germiston. Corner President and Library Street next to Absa Bank ONLY YOUR I.D/PASSPORT IS REQUIRED FOR TRAINING. DEPOSIT IS KINDLY ACCEPTED. Earth Moving and Lifting Equipment training starts Monday-Friday year round 8:00 AM-5:00 PM For more information contact us on; Call 0743625518 or WhatsApp on 0743587940. GET THE BEST COURSES FOR MINING AND CONSTRUCTIONS. FORKLIFT COURSES; 1- FOKLIFT 3TON_1 WEEK 2- FORKLIFT 7TON_1 WEEK 3- FORKLIFT 15 TON_2 WEEKS 4- FORKLIFT FOR CONTAINER HANDLING_2 WEEKS 5- REACH TRUCK_1 WEEK LIFTING CRANES 1- MOBILE CRANE_2 WEEKS 2- TOWER CRANE_2 WEEKS 3- OVER HEAD CRANE_2 WEEKS 4- TRUCK MOUNTED CRANE_2 WEEKS MINING AND CONSTRUCTION COURSES; 1- LOAD HAULER DUMPER. LHD. SCOOP_2 WEEKS 2- DUMPING TRUCK_2 WEEKS 3- UNDER GROUND DUMP TRUCK_2 WEEKS 4- UNDER GROUND DRILLING RYK_2 WEEKS 5- EXCAVATOR 360_2 WEEKS 6- BULLDOZER_2 WEEKS 7- GRADER_2 WEEKS 8- T L B_2 WEEKS 9- FRONT END LOADER_2 WEEKS 10- BOB CAT_2 WEEKS WELDING AND OTHER COURSES; 1- ARC WELDING_1 MONTH 2- INDUSTRIAL STEEL WELDING_1 MONTH 3- ALUMINIUM WELDING_1 MONTH 4- CO2 WELDING_1 MONTH 5- GAS WELDING_1 MONTH 6- ARGON_1 MONTH 7- BOILER MAKING N6_1 MONTH OTHER COURSES 1- SUPER LINK DRIVING CODE 14 AND PDP NEEDED_1 MONTH 2- PLUMBING_1 MONTH 3- ELECTRICAL ENGINEERING_1 MONTH