Centre agent customer

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Centre Manager required urgently. Must have previous experience in facilities management, customer care and maintenance management. Email your CV to Suzette

TDC needs 50 customer services consultants and call centre agents for ins-tore shop assistants. You should have at least grade 10 upwards, confident and willing to work with people. Computer literate will be an added advantage. The more languages you speak the more money you make. Foreigners with valid documents can apply. Basic salary is R5 000 plus commission and weekend allowances. Strictly no criminal records. Email cv to recruit@tdcss.co.za. Call 0638061014 or 0603078369. We respond within five working days. Good luck!

TDK needs 15 customer service agents for Randburg branch urgently. You should have a certificate in customer service or call centre and at least three months experience in a related field. The more languages you speak the more advantages you have. Foreigners with valid documents can apply. Call 0742205323 or 0839477702 to book for an interview. Email cv to recruit@tdcss.co.za. Fax documents to 0866173834.

K. Bay trading, a funeral service provider needs 8 customer service consultants and agents for their Joburg CBD head office. You should have a certificate in customer service and/or call centre with at least three months working experience with contactable references. Ability to type not less that 20 words per minute. Basic salary is R6 000. Probation period is three months. to be considered for interview, call 0110470672 during working hours only. Sms your name to 0638061014 or 0630878310. email cv to recruit@tdcss.co.za. If you do not hear from us within ten working days, your application has not been accepted.

A national client is looking for candidates from a customer service, call centre background who can confidently and clearly speak on the phone and capture information from their clients. Requirements: Matric with certificate for presentation Fluent in both English AND Afrikaans CLEAR Credit and criminal records This is a lovely environment to work in from Monday to Friday normal office hours.

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201826 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201826

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201829 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201829

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201827 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201827

We have an opportunity nationally for a Dutch speaking customer service advisor to work from home Our client is looking for customer centric individuals who can speak, read and write Dutch to service their clients worldwide Requirements: • An excellent command of Dutch verbal and written communication skills • Good typing, analytical and time management skills • Ability to work shifts • Strong work ethic and ability to adapt to an ever-evolving culture of the business • Clear credit and criminal records • South African citizenship is preferable • Experience in a contact centre or customer service environment is beneficial Salary: • Market related Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201912 subject heading or email body. Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again. Should you require any additional information give us a call on 021 012 5566. Job Reference #: 201912

Dynamic call centre [customer service] agent needed for growing company. 5 Positions available. Flexi-hours. Salary R10 000 Email detailed CV to:effectivecareersolution@gmail.com

VACANCY SALES AGENT Applicants are invited to apply for the above-mentioned position based in Grahamstown. PURPOSE OF THE ROLE: The Sales Agent will be responsible for answering incoming sales calls, establishing client needs, upselling to existing customers, and taking new clients through the lead to receipt process. As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, and product knowledge. Key Performance Area would include, but are not limited to: Answer inbound calls Conduct desktop feasibility for customer (Fibre and Wireless) Capture customer information accurately Assess customers connectivity requirement Quote customer based on assessment Arrange site surveys where required Ensure customer order is booked and processed Process upgrade requests/contact current customers to upsell Manage active leads and close old quotes Generate Invoice accurately Ad hoc tasks given by management Attend and assist with Marketing events The successful candidate must have the following experience/skills:

Call Centre Debt Collector Agent Required. 1. Are you goal driven? 2. Are you a top Achiever? 3. Do you have 3 years + experience in Debt Collections, Bad Debt. 4. Fluent in English. 5. Self -Disciplined. 6. Self-Motivated. 7. Honest. 8. Hardworking. 9. Dedicated. 10. Computer laterite If you meet above requirement please apply by forwarding your CV to 086 6332335 / Email: info@dpls.co.za If you have not received a response within two weeks, your application was not successful.

Restaurant in walmer offering delivery service require agent to take customer order via call or whatapp. Working hour 11Am -8 PM Full time Roles and duties: Familiar with the menu and terms and conditions of our restaurant. -Take order via telephone or whatsapp. -Organise deliveries by mapping the route and timing of deliveries -Require fast typing abilities -Good customer care on whatsapp -Good customer service via call or whatapp -Good at hearing and speaking -Preferably previously have waiter experience Please send your C.V. to email: sushiportelizabeth@gmail.com

We are currently looking for a highly motivated, diligent and enthusiastic Sales Agent to join our talented Sales Team based in Cradock. The candidate must be able to work in a fast-paced environment with a proven track record of helping businesses increase their sales numbers. The Sales Agent will be responsible for answering incoming sales calls, establishing client needs, up-selling to existing clients and taking new clients through the lead to receipt process. As one of the primary and often first point of contact, a large part of the job is maintaining good customer relationships, accurate communication and product knowledge. Experience Required: 2 years’ experience in the Information Technology Industry Energetic, flexible and proactive Exceptional communication skills General telephone etiquette Good MS Word and Excel skills A team player who can positively and productively impact the company · Simply send your CV, along with a cover letter to marole@igenadmin.co.za Please use the reference “CradockSales” in your email subject heading. Successful candidates will be contacted within 2 weeks of receipt of CV.