Center agent

Training for Call Center Agents (Sales and Customer Service) Whether We Choose To Embrace Them Or Cannot Stand Being Interrupted By Their Calls, Call Centers Are A Business Element That Is Here To Stay. These Course Will Help Call Center Agents Learn To Make The Most Of Their Telephone-Based Work, Including Understanding The Best Ways To Listen And Be Heard. Each Phone Interaction Has Elements Of Sales And Customer Service Skills, Which We Will Explore In Detail Throughout This Energizing And Practical Five-Days Workshop R700 Per Person Incl VAT R200 Registration Fee Then R500 When Collecting Certificate) PLEASE NOTE: ALL SUCCESSFUL APPLICANTS WILL BE INVITED TO COME WITH REGISTRATION & START ATTENDING CLASSES EMMIDIATELLY Duration: 5 Days (11:0 0 - 13:00) Prerequisites: Good Understanding Of English Language (CALL-CENTER LANGUAGE), No Metric/Grade 12 Certificate Needed. Only ID Copy & Detailed CV Course Outcomes: • The Nuances Of Body Language And Verbal Skills. • Aspects Of Verbal Communication Such As Tone, Cadence, And Pitch. • Questioning And Listening Skills. • Ways Of Delivering Bad News And Saying No. • Effective Ways To Negotiate. • The Importance Of Creating And Delivering Meaningful Messages. • Tools To Facilitate Communication. • The Value Of Personalizing Interactions And Developing Relationships. • Vocal Techniques That Enhance Speech And Communication Ability. • Techniques For Managing Stress. • GUARATEED JOB AFTER TRAINING Who Should Attend: Anyone That Would Like To Work In A Call Centre Environment As A Call Centre Agent. Send CV To bookmeforlessons@gmail.com Or Apply On Whatsapp To 074 389 1929 Contact 073 770 6946

“Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy.” —Norman Vincent Peale LEARN FROM THE VERY START, THE FUNCTIONS OF EACH MOUSE CLICK AND KEYBOARD KEY TO MICROSOFT WORD & EXCEL! COMPUTER COURSE ONLY R1500 We need: - 2x I.D. photos - Copy of your I.D. / Passport / Asylum. - Course Payment otherwise 50% deposit and other 50% should be paid before practical) Call / WhatsApp: O64 618 1152 / O74 410 7018 PE ADDRESS: 505 Govan Mbeki Ave Lazmark House, 2nd Floor, office 212 North End Address: 4 Baird Street, Uitenhage, 6229 Next McDonalds) OTHER COURSES: R 1 500 Computer Course R 1 000 Data Capturing R 1 500 Call Center Agent FREE Manual FREE Accommodation FREE Job Assistance

b'"'Where there is a will, there is a way. If there is a chance in a million that you can do something, anything, to keep what you want from ending, do it. Pry the door open or, if need be, wedge your foot in that door and keep it open.” —Pauline Kael LEARN FROM THE VERY START, CUSTOMER SERVICE, RESPONSIBILITIES, RESTOCKING, BASIC MATH SKILLS AND MORE! CASHIER TRAINING ONLY R1000 PETROL ATTENDANT R1000 Combine these two for R1700 Combine Cashier with the Computer course now for all together R2000 for both certificates We need: - 2x I.D. photos - Copy of your I.D. / Passport / Asylum. - Course Payment otherwise 50% deposit and other 50% should be paid before practical) Call / WhatsApp: O64 618 1152 O74 410 7018 Address: 505 Govan Mbeki Ave Lazmark House 2nd Floor, office 212 Port Elizabeth Near Pier 14, Opposite Shell Garage OR 4 Baird Street, Uitenhage, 6229 Next McDonalds Other COURSES: R 1 500 Computer Course R 1 000 Data Capturing R 1 500 Call Center Agent We also have forklift / hyster / TLB / Front End Loader / Cranes & MORE….

“Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy.” —Norman Vincent Peale LEARN FROM THE VERY START FROM OFFICE ETIQUETTE, ADMIN, FILING TO WRITING LETTERS! OFFICE ADMINISTRATOR COURSE ONLY R2000! COMBINE with Computer course for ONLY R3000 for BOTH!* Call / WhatsApp: O78 330 4O77 / O78 956 4O48 Address: 4 Baird Street, Uitenhage, 6229 Next McDonalds) COMPUTER COURSES: R 1 500 Computer Course R 1 000 Data Capturing R 1 500 Call Center Agent FREE Manual FREE Accommodation FREE Job Assistance We need: - 2x I.D. photos - Copy of your I.D. / Passport / Asylum. - Course Payment otherwise 50% deposit and other 50% should be paid before practical) For more information, LIKE our FACEBOOK page: httpswww.facebook.com/RainmakersBusinessConsultantsAndTraining/