Business support engineer

Junior IT Support Engineer, Port Elizabeth Salary R9,500 to R10,500 per month Requirements:- • Proficient with Windows Desktop Operating Systems (Windows 8/ 8.1/ 10). • Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019). • Basic TCP/IP Networking knowledge essential o DHCP. o DNS. • Experience with various Internet Connectivity Mediums essential: o ADSL. o 3G/LTE. o Fibre. o Microwave. • Experience with Enterprise Antivirus packages essential: o ESETEndpointProtection. • Technical experience with Pastel Accounting & Pastel Payroll essential. • Minimum of 2 years in a Desktop Support environment. Email: admin@jobs2day.co.za

East London - Duties & Responsibilities Solution Design• Planning infrastructure design and implementations• Consulting with clients to specify requirements and design solutions• Recommend improvements to existing solutions• Fully understand a VPN configuration, support and design Equipment• Implement Infrastructure under change control processes• Configuration, maintenance & management of installed equipment• Pro-actively plan and install upgrades, releases, and device firmware upgrades.• Documentation of configurations Support• Providing technical support to both internal and external client/remote sites• Monitor all networks / identify problem areas• Manage and respond to support tickets timeously• Troubleshooting and resolution of issues• Monitoring performance of networks• Working with IT support personnel• Providing network administration and support People Skills• Working with Service Providers o Ensuring that maintenance contracts are in place• Liaison with clients in a professional manner Excellent Communication skills with clients Security• Ensuring that the environment is secure from external threats• Sound understanding of firewalls and configuration• Anti-virus installations / monitoring• Threat detection and analysis• Understanding of certificates Overview• Evaluate industry trends and assist in implementing standards and best practices.• Produce relevant reports for internal management• Provide costing into budgets for projects and CAPEX• Documentation to reflect all processes and procedures• Define network policies and procedures Qualification:Relevant IT related Degree/ Diploma

National Company is looking for an experienced Business Analyst to join their team. Minimum Requirements: Relevant tertiary qualification in ICT with 3 to 5 years’ experience as a Business Analyst in an IT environment Responsibility: Duties: Business Analysis and Project Management: Project Kick-Off Meeting and Minutes: Arrange meetings with relevant stakeholders. Facilitate discussions between business and IT stakeholders. Minute discussions with business and create preliminary list of business requirements. Document Preliminary Requirements: Create Business Requirement Specification (BRS) draft document. Discuss Business Rules with business. Discuss any questions or outstanding issues with business. Developer Discussion on Requirements and compile a list of tasks: Discuss Business Requirements with Developers and possible technical solutions. Capture any business questions that the Developers have and communicate to business. Compile a Task List with Developers to execute the Technical Solution. Finalise Business Requirements Specification (BRS): Business Rules Business Processes Functional Requirements: Create a project plan of all tasks that need to be completed by IT and Business to complete the project. Manage tasks by continuously obtaining feedback from Developers and business and updating the Project Plan: Provide project task updates to business on a weekly basis. Testing of Solution and feedback to Development: Test completed sections of the solution during dev to ensure that they meet business and functional requirements. Document testing and recommended changes and communicate to Development. Pre- Go Live process: Create User Manuals for the solution and communicate to Management and relevant business users. Support users with regards to any questions or issues that pertain to use of the system after user manual has been issued and they have tested the solution. Document any issues or errors and communicate to Development to rectify. Operational Tasks (SYSTEM) Support Calls: Oversee Junior Developer resolving calls and ensure that they are resolved within agreed SLA requirements with Business. Manage escalations from Junior Developer that require Business input or Senior Developer intervention. Update the Business Priority List with all Status 4 Calls that will require development hours. System Setup and configuration: Update the system setup for any changes that are required by business after discussions with Developers. General Administration: Receive system changes and updates that are required by business to improve operations and create a list. Facilitate weekly meeting to discuss the list and requirements with Senior Developers and Business. List is updated with required actions and is arranged by priority as per business needs and any quick wins that can be achieved. Priority List is circulated to Business Managers and IT Management. A weekly update is sent to Business Management and IT of priority list tasks that are completed and going live, in progress and not yet started. Ad-hoc: Facilitate all communications between Business and IT. Facilitate communication with external stakeholders. Salary R30 000 – R36 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R36000 Job Reference #: BUS222 Consultant Name: Damian Sin Hidge

We are looking for an experienced Business Analyst for a renowned Company in East London. Business Analyst Position Overview: A business analyst’s (BA) role is to gather information regarding a business change or issue from an external client or an accounts manager and document the information into a solution for the client (or accounts manager). The BA needs to understand business requirements and it is therefore necessary to have good listening, problem solving and communication skills. The business requirements are analysed and assessed and developed into functional specifications which are then shared with the development team to build the changes required. BA’s are also required to develop test plans and perform various levels of testing for the changes and ensure that they correspond to the initial specifications and requirements that were developed. Requirements Qualifications required •Degree in Information Systems (or related) •Business Analysis Certification •Computer literacy (Microsoft Excel, Word, PowerPoint, and Outlook) •Driver’s License •Matric Responsibility: Must have the following knowledge and ability: •Analyse and design new business processes. •Work with the business architect and other planners to assess current capabilities and identify high-level requirements. •Identify and define application requirements and use cases. •Work with the project manager, architects, and other team members to define metrics and performance goals for the application. •Participate in transitions of the requirements and use cases to the designers, and ensure a clear and complete understanding of the requirements. •Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing. •Participate in reviews of the designs and prototypes to ensure that they fulfill the requirements. •Serve as a liaison to the business community. Participate in a user and task analysis to ensure that the business community's perspective is maintained. •Serve as a resource for the human performance architects as they evaluate training and performance support needs and design the training and performance support products. Salary is market related (negotiable) Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: BUS001 Consultant Name: Damian Sin Hidge

We are looking for a Business Analyst for a Renowned Software Development Company in Port Elizabeth. Relevant IT Qualification is essential 1 to 5 years’ Business Analyst experience is essential The purpose of this position is to support the delivery of solutions by the organisation through the analysis and management of client requirements. Below find set out the duties and responsibilities for the Business Analyst position which would include any other work the employee is qualified to do and deemed to be a part of. Responsibility: Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: Functional requirements, Use Cases, GUI, Screen and Interface designs Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required. Successfully engage in multiple initiatives simultaneously. Work independently with users to define concepts and under direction of project managers. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into applications and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Develop requirements specifications according to standard templates, using natural language. Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. Be the liaison between the business units, technology teams and support teams. SharePoint Administration Responsible for building, maintaining & documenting site infrastructure Customer, Process & Workflow Development. Employee skills required: Problem solving Effective Time Management Takes own Initiative Attention to detail Taking Responsibility for deadlines Good Communication Skills Salary R12 000 – R25 000k per month (Highly Negotiable depending on experience) Send CV to info@performitpersonnel.co.za Salary: R25000 Job Reference #: BUS001 Consultant Name: Damian Sin Hidge

Hope you are all staying safe out there. We thought we would just share an experience of a lady who recently signed up for this opportunity..... "Hi everyone. When I was approached to look into this Global online business I felt that I didn't have the time and was happy to just be a customer - as I love their products! Furthermore, I didn't think I could make a success of it because I stay in a small town and I'm a mother of 2 busy boys plus I work as a teacher! When I was asked to join an online meeting to hear more about the business what surprised me was that there were more than 50 people on this live meeting – 2 of which I knew personally and that have a very good reputation - so I knew... Wow, this is no mickey mouse business & there's something special about this company! The start up was free and I have since been encouraged and supported daily to help me understand the business. It is so nice to be part of a group with the same interests and the same goals with all the support in the world and this is what I crave for to be part of something great... My goal is to now reach out and help others that I know who are looking to grab this opportunity with me so we can make this our business and support each other in making this our success story whilst being supported by this amazing company. There is nothing to lose and so much to gain. I promise you won't regret it" If you are interested in finding out more about this opportunity to become your own boss and work your own hours from home then message us and we will get back to you.

We are looking for an experienced Business Development Executive for a National Pest & Hygiene Company. Purpose of the position: Will be responsible for developing and selling new customers that include hotels, full service restaurants, quick service restaurants, hospitals, schools, other institutions and commercial businesses Working directly with customers to support their success by selling The Company’s line of pest elimination products and services. Requirements: Qualification degree/diploma or equivalent combination of education and experience Must have a valid driver’s license and acceptable Motor Vehicle Three years of demonstrated proven results in business to business commercial sales Pest elimination and / or hotel and restaurant selling experience preferred Excellent organization / time management skills Proven relationship management and consulting skills Problem-solving ability to determine customer solutions Proven negotiation & presentation expertise Strong self-motivation & drive for results Responsibility: Duties: Prospect and obtain customers to achieve annual new business sales goals Discover sales opportunities and implement sales strategies Partner with our service team, corporate account team, and inter-company partners to implement best practices to solve customer’s pest problems Build rapport and cultivate relationships with customers and co-workers through professional demeanor and strong interpersonal skills Provide outstanding customer service by leading and educating customers throughout the sales process Keep informed of The Company’s product / service offerings and industry conditions to enhance successful customer outcomes Salary R15 000 per month + Car Allowance + Commission + Fringe Benefits Send CV to info@performitpersonnel.co.za Salary: R15000 Job Reference #: BDEPE Consultant Name: Damian Sin Hidge

We are a team of Professional Accountants and Financial Planners who strongly believe that quality and professional financial advice, products and services should be available to any person who is serious about their financial well-being and who is prepared to do something about it. Our practices are fully compliant with all regulations governing the financial services industry. Visit our website www.dhaonline.co.za today to find out more! Accounting Services Port Elizabeth | Accounting Services South Africa | Accountant Port Elizabeth | Tax Port Elizabeth | Sage one Port Elizabeth | Online Accounting Port Elizabeth | Online Accountant Port Elizabeth | Advisory Services Port Elizabeth | Bookkeeping Services Port Elizabeth | Company Formations Port Elizabeth | Company Formations South Africa | Company Registrations Port Elizabeth | Company Registrations South Africa | Income Tax Port Elizabeth | Income Tax South Africa | Tax Services Port Elizabeth | Tax Services South Africa | Employee Tax Port Elizabeth | Employee Tax South Africa | VAT Port Elizabeth | VAT South Africa | Capital Gains Tax Port Elizabeth | Capital Gains Tax South Africa | Estate Planning Port Elizabeth | Wills Port Elizabeth | Wills Port Elizabeth | Financial Planner Port Elizabeth | Life Insurance Port Elizabeth | Investments Port Elizabeth | Retirement Investments Port Elizabeth | Retirement Planning Port Elizabeth | Secretarial Services Port Elizabeth | Business Consulting Port Elizabeth | Individual Risk Cover Port Elizabeth | Business Partner Risk Cover Port Elizabeth | Business Risk Cover Port Elizabeth | Employee Risk Cover Port Elizabeth | Employee Benefit Schemes Port Elizabeth | Secretarial Support Services Port Elizabeth

An opportunity is presented to highly motivated individuals who are seeking to start a sideline business and generate a monthly income. You will receive personalized support. You are able to start earning from month one. Performance bonuses and benefits. The income you create can be passed on to beneficiaries (Legacy Planning) This is not an opportunity to take lightly and requires effort and dedication to start earning. Can be done part time or full time. You will need access to a smart-phone and internet. Please contact me on WhatsApp for more information and how to apply.

Our client in the IT sector seeks to employ a Junior/Intermediate Desktop Support Engineer to join their team on a 3-months fixed-term contract position. Do not miss this opportunity! Requirements:- 2-year diploma / 3-year diploma in support services or A+ and N+- Experience in desktop support both Hardware and Software (Onsite or remote) minimum 1 yearDuties:- Ticket management of client queries and issues (Logged telephonically or via email). - Setup of client software, emails and troubleshoot issues thereof. - Managing/troubleshooting of Office365 portal and exchange.- Hardware, Patch management and Anti-Virus maintenance conducted using RMM tools. Job Reference #: PE004145/CT

Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com

JUNIOR APPLICATIONS SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use the "JOB TITLE" as a reference when applying.  PLEASE NOTE: this is not a technical IT support role / It is ERP / Application / Business Support to our clients; client base in the Automotive Parts industry Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ JUNIOR APPLICATION SUPPORT CONSULTANT ” as a reference in the Subject field. Closing date for applications 4th December 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful.   Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524

Our client is looking for a Security System Engineer specializing in CCTV with Network experience and knowledge, to be based in Port Elizabeth. The role will include providing technical design for the Security Systems with a special focus on the CCTV element of an integrated security system being developed and installed for existing and prospective client base. Minimum Requirements: Minimum of 5 years’ experience in the security industry PSIRA Registered Driving license is essential Skills Required: Broad knowledge of the following technologies: CCTV, IP video, Intelligent Video, video storage & archiving, command/control display technologies and general Security system principles and practices. Good knowledge of technical infrastructure and integration technologies to include power, UPS, networking, communications Experience of design and implementation of large scale integrated security systems and complex projects. Demonstrate experience in the design, procurement and application of IT/security solutions/techniques in a commercial and/or law enforcement environment. Network experience to include WAN, LAN, firewall, network switch technologies and video transmission on IP networks. Ability to quickly develop professional and trusted relationships with a variety of cultures and clients. Willingness and ability to work flexibly and diligently. Good working knowledge of – and interest in – all areas of Security Design and Requirements. High level of self-motivation and an ability to work with a high level of initiative and limited supervision, in high pressure situations. Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members. Reasonable degree of IT Literacy – MS Word, Excel, PowerPoint MS Project. Carry out any reasonable request relating to job scope. Responsibility: Duties: To provide Security, CCTV and associated networking infrastructure designs and specifications to relevant company standards. To design and implement CCTV and security designs, in accordance with relevant statutes and codes and to do so in accordance with industry best practice and the Group Quality Assurance Systems. Act as the specialist CCTV technical liaison with the implementation team, this position is based at the site offices with visits to the job site location to support the role and tasks. Also support other disciplines of the project in various project office locations. Produce high level and detailed design technical documentation, including CAD drawing review and development. Including construction documentation. Input into the functional, performance and operational system specifications. To be responsible and accountable for the proposed integrated technical solutions design across various subcontractors and subsystem solutions. Support the Design Team Lead in understanding the technical risks, dependencies and issues that exist and be able to quantify these and the impact that they may have on the project in a concise legible reporting format. Ensure that all project specifications are implemented in the technical solution and are compatible with the project's overall architecture including structured cabling and OSP. Identify any and all compliance issues with recommended resolution options. Meet and discuss with client, end users and other stakeholders, on the CCTV and associated networking infrastructure for the project design. • Research and disseminate knowledge of existing, new and proposed products and services available within the CCTV/Security market place. • Develop professional relationships with the client by demonstrating an understanding of their business and their technology requirements and achieving reliable, timely and high-quality delivery. Salary is highly negotiable Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSE(CCTV) Consultant Name: Damian Sin Hidge

Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL  R8K - R11,5K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT  Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL 

Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL  R10K - R12K Monthly Petrol Allowance MUST HAVE OWN CAR AND VALID SA LICENSE 3 MONTH CONTRACT  Desired Experience: 2-5 years experience as Field or Customer IT Engineer Retail experience would be advantageous Must have strong IT Hardware and Software Configuration and Installation experience i.e. Printers, Hard Drives etc Must have OWN VEHICLE and DRIVERS LICENSE Qualification Must have A+ and N+ Qualification, CompTIA, NQF 4 Technical Support Certification; NQF 5 Systems Support Certification, MCSE, etc. qualification - ESSENTIAL