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Port Elizabeth (Eastern Cape)
A Four-Star Guest House (B&B) situated in Summerstrand, Port Elizabeth seeks a Pro-active, Dynamic & Energetic Guest House Manager. RESPONSIBILITIES/DUTIES WOULD INCLUDE (NOT LIMITED TO) THE FOLLOWING: · Bookings & Reservations System · Quotations & Replies to Enquiries · Checking In & Checking Out of Guests · Maintaining Guest Relations · Preparing & Serving Breakfast · Daily Administrative Duties · Ensuring Guest House Supplies are Ordered/Bought · Stock Taking · Marketing & Social Media Communications · General Housekeeping Duties · Minor Maintenance · Overseeing Housekeeping & Gardening Staff · Managing the General Maintenance of the Property · Event Management: Coordinating & Organising Events · Keep Filing & Administrative Records Up to Date · Managing Petty Cash · Invoicing & Month End Reconciliation & Reports · Basic Monthly Bookkeeping / Capturing of Invoices/Receipts etc · Feedback Meetings/Reports MINIMUM REQUIREMENTS: · Matric Certificate · Previous Hospitality Experience, Preferably in a Similar Position – 2yrs Minimum · Good Communication & Interpersonal Skills · Ability to Interact Professionally with Clients – Telephonically, Via E-mail and In Person · Fluent in English & Afrikaans (Xhosa an Advantage) · Strong Admin & Computer Skills · Basic Bookkeeping Experience · An Eye for Detail and Commitment to Excellence · Own Transport & Valid Driver’s Licence · Willingness to go the Extra Mile for Guests · Pro-Active, Energetic & Go-Getter type Personality · Self-Driven, Initiative & Problem Solving Skills · Single Person or Possibly a Couple with no Dependents/Pets · Candidate should have no criminal history and preferably a non-smoker · Contactable References REMUNERATION: Free Accommodation (Bedroom/Lounge/Bathroom) Monthly Salary Position Available from 25 July 2021 Should you wish to apply for the position, please submit your CV, motivational letter & photograph to info@anchorage.co.za Please note that only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.
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Port Elizabeth (Eastern Cape)
A 4-star Guest House in Summerstrand, Port Elizabeth seeks a Dynamic & Energetic Guest House Manager with immediate availability. *Please note - this is a live-in position - not negotiable* RESPONSIBILITIES/DUTIES WOULD INCLUDE (NOT LIMITED TO) THE FOLLOWING: · Managing Bookings & Reservations System · Quotations & Replies to Enquiries · Checking In & Checking Out of Guests · Maintaining Guest Relations · Preparing & Serving Breakfast · Daily Administrative Duties · Ensuring Guest House Supplies are Ordered/Bought · Stock Record Keeping · Marketing & Social Media Communications · General Housekeeping Duties · Overseeing Housekeeping & Gardening Staff · Managing the General Maintenance of the Property · Filing & Administrative Records · Managing Petty Cash · Basic Bookkeeping Functions · Invoicing & Month End Reconciliation / Reports · Weekly Feedback Meetings/Reports MINIMUM REQUIREMETNS: · Grade 12 · Previous Hospitality Experience is a Requirement · Good Communication & Interpersonal Skills · Ability to Interact Professionally with Clients – Telephonically, Via E-mail and In Person · Fluent in English & Afrikaans (Xhosa an Advantage) · Strong Admin & Computer Skills · Basic Bookkeeping Experience Essential · An Eye for Detail · Own Transport & Valid Driver’s Licence · Willingness to go the Extra Mile for Guests · Pro-Active, Energetic & Go-Getter type Personality · Single Person Preferred REMUNERATION: Free Accommodation (Bedroom/Lounge/Bathroom) Monthly Salary Position Available immediately. Should you wish to apply for the position, please submit your CV, motivational letter & photograph to peguesthouse2022@gmail.com Please note that only shortlisted applicants will be contacted. Should you not receive a response within two weeks, please consider your application unsuccessful. FOR APPLICATIONS: (No applications will be considered after this date)
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Bloemfontein (Free State)
We are looking for a casual receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Reception responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the guesthouse industry, we would like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. NOTE: must be able to work shifts Responsibilities: · Perform all check-in and check-out tasks. · Manage online and phone reservations. · Register guests collecting necessary information (like contact details and exact dates of their stay) · Welcome guests upon their arrival and assign rooms. · Provide information about our guesthouse, available rooms, rates, and amenities. · Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs. · Confirm group reservations and individual reservations. · Maintain updated records of bookings and payments. Requirements: · Work experience as a receptionist, or similar role · Experience with Semper · Understanding of how travel planning websites operate, like Booking and TripAdvisor. · Customer service attitude · Excellent communication and organizational skills · Degree in guesthouse management is a plus
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Cape Town (Western Cape)
FOH / RECEPTION / GENERAL ASSISTANT LIVE-IN POSITION! Minimum 2 years FOH/Reception Experience in a Hotel/Lodge required! Experience with hospitality related computer systems, in particular APEX and KNIGHTSBRIDGE would be a definite advantage. To provide a friendly, welcoming and efficient service to all hotel guests. To respond courteously to guests’ requests, play a part in the general running of the reception desk and help the Assistant General Manager to maintain a smooth room bookings service. To check rooms for cleanliness and to oversee the running of the restaurant as and when required. · Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience · Build a good rapport with all guests and resolve any issues quickly to maintain high quality customer service · Deal with guest requests to ensure a comfortable and pleasant stay · Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible · Assist in keeping the hotel reception area clean and tidy at all times · Report any maintenance, breakage or cleanliness problems to the relevant manager · Ensure accurate and efficient accounts and guest billing processes · Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area · Administer all routes of reservations to ensure that room bookings are made and recorded accurately · Oversee the rooms by conducting daily housekeeping inspections, reporting issues to the housekeeping Supervisor & all maintenance issues to the Ass Food & Bev Manager · Assists with functions, weddings, etc as and when required to do so · Ensure that all reservations and cancellations are processed efficiently · Provides accurate information to guests by keeping up to date with room prices and special offers · Administer the general petty cash system and float in an accurate manner · Assist with any restaurant work that is relevant to the post, and as required by management · Oversees the lunches & dinner service (as floor manager) when required to do so · Fulfills maître d evening duties on a bi-weekly basis · Report any issues brought to your attention relating to the restaurant and bar area, to management Salary offered at minimum wage, lodging included!
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Stellenbosch (Western Cape)
International tourism company with their Head Office based in the UK, has an opportunity for a Travel Consultant to join their dynamic team based in TechnoPark. Reporting to the Reservations Team Leader, the primary purpose of this role is to effectively sells and service mainly package bookings, helping to drive sales hit targets and deliver profits.The Key responsibilities for this role include but are not limited to:Manage bookings to ensure that aspects are delivered in a timely and accurate manner with complete professionalism Be proactive and think ahead to anticipate client's needs Develop strong Agent, Operator and Supplier relationships to understand their needs and goals Use various online systems to check availability, make bookings, issue and re-issue tickets Process bookings ensuring accuracy and delivery to set standards Maintain a database of up-to-date of up to date lead-in packages for all itineraries
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Stellenbosch (Western Cape)
My client, a five-star establishment based in Stellenbosch is seeking to employ a friendly. Front-line Assistant Front Office Manager who is willing to work shift work (including weekends). with previous experience in a similar environment. The ideal candidate will also have experience in operating OPERA Responsibilities: To stand in for the Front Office Manager in her absence To ensure that all Receptionists are following standard operating procedures in order to work effectively as a team providing the best possible service to our guests To guide and lead Receptionist to work in accordance with standard operating procedures To take leadership in the training and orientation of new Receptionists that joins the team or those Receptionists requiring training. (Inc conjunction with Front Office Manager) To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience Check-in and check-out of arrival guests/groups To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service To deal with guest requests to ensure a comfortable and pleasant stay To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible To be responsible for accurate and efficient accounts and guest billing processes To assist in keeping the Hotel Reception area clean and tidy at all times To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area To administer all routes of reservations to ensure that room bookings are made and recorded accurately To ensure that all reservations and cancellations are processed efficiently To keep up to date with room prices and special offers to provide accurate information to guests To assist with concierge related duties such as arranging transfers, excursions etc. for guests To report any maintenance, breakage or cleanliness problems to the relevant Manager To administer the general petty cash system and float in an accurate manner To undertake all training as required (e.g., first aid, health and safety, customer service) To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire To undertake any other ad-hoc duties relevant to the post, as and when required Requirements: Previous Shift Leader / Assistant Front Office Manager experience Previous customer service experience Previous experience in hospitality Experience in OPERA Previous experience in Health & Safety, First Aid etc A friendly and welcoming approach High standards of dress and presentation Ability to remain calm during difficult situations or in a very busy environment The ability to work unsupervised Excellent interpersonal skills, including a pleasant... Job Reference #: SW002351/JM
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Stellenbosch (Western Cape)
I am currently recruiting for a reservationist on behalf of an established, upmarket self-catering lodge in Stellenbosch. Successful candidate will have: Experience in hospitality industry Be computer literate (Word, Excel, Outlook) and have working experience of a reservations system eg Opera Post Matric Hospitality / Travel and Tourism Qualification advantageous Fully bilingual (Afrikaans and English) Own transport and drivers licence Duties include: Taking responsibility for reservations and bookings and general administration pertaining to this Guest liaison Organising shuttle services and tours / outings on behalf to guests General office administration Assisting general manager and other departments when needed Working hours are Monday to Friday and every second Saturday morning. Shifts rotate: 7.00 - 4.00 / 9.00 - 18.00. Candidates residing in the Stellenbosch area will receive preference.
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Stellenbosch (Western Cape)
I am currently recruiting for a reservationist / housekeeping supervisor on behalf of an established, upmarket self-catering lodge in Stellenbosch. Successful candidate will have: Experience in hospitality industry Be computer literate (Word, Excel, Outlook) and have working experience of a reservations system eg Opera Post Matric Hospitality / Travel and Tourism Qualification advantageous Fully bilingual (Afrikaans and English) Own transport and drivers licence Duties include: Taking responsibility for reservations and bookings and general administration pertaining to this Guest liaison Organising shuttle services and tours / outings on behalf to guests General office administration Supervision of cleaning staff and linen department Lodge inventory General Lodge administration duties Assisting general manager and other departments when needed Working hours are Monday to Friday and every second Saturday morning. Shifts rotate: 7.00 - 4.00 / 9.00 - 18.00. Candidates residing in the Stellenbosch area will receive preference.
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Stellenbosch (Western Cape)
Established, prestigious guest house based in the Stellebosch area has a vacancy for reservationist / receptionist to commence duties asap. Successful candidate will have: Experience in hospitality industry Be computer literate (Word, Excel, Outlook) and have working experience of a reservations system Post Matric Hospitality / Travel and Tourism Qualification advantageous Fully bilingual (Afrikaans and English) Own vehicle and drivers license essential Duties include: Taking responsibility for reservations and bookings and general administration Guest liaison Organising shuttle services and tours / outings on behalf of guest Supervision of cleaning staff and linen department Lodge inventory General Lodge administration duties Assisting general manager and other departments when needed Working hours are Monday to Friday and every second Saturday morning. Shifts rotate: 7.00 - 4.00 / 9.00 - 18.00. Candidates residing in the Stellenbosch area will receive preference. Own vehicle is essential
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Cape Town (Western Cape)
Hotel situated in Qolora Mouth, Transkei Coast. Salary offered R7 000 CTC, accommodation provided Only those applicants who meet the above and below criteria will be contacted. JOB REQUIREMENTS EDUCATIONAL REQUIREMENTS · Matric or equivalent · Knowledge of hospitality related computer systems advantageous · Knowledge of MS office and e-mailing WORK EXPERIENCE · Minimum of 2 years’ experience in a hospitality environment · Minimum of 1 years’ experience in a receptionist / front of house role SKILLS & ATTRIBUTES · Excellent interpersonal skills · Good administrative skills · Good team working skills · Excellent communication skills · Logical thinking & information seeking · Self-development orientation · Cultural sensitivity · Empathetic · FLEXIBILITY · Service orientation · Excellent people skills JOB DESCRIPTION GUEST SERVICES Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience Build a good rapport with all guests and resolve any issues quickly to maintain high quality customer service Deal with guest requests to ensure a comfortable and pleasant stay Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible Assist in keeping the hotel reception area clean and tidy at all times Report any maintenance, breakage or cleanliness problems to the relevant manager FRONT OFFICE ADMINISTRATION Ensure reservation deposits are received in all instances, followed up weekly, balance of payment to be collected on arrival. Prepare accurate final statements, including post check-in expenses and purchases, at the time of departure. Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area Administer all routes of reservations to ensure that room bookings are made and recorded accurately Assists with functions, weddings, etc as and when required to do so Administer the general petty cash system and float in an accurate manner ALL CV'S INCLUDING CONTACTABLE REFERENCES TO BE SENT TO hr@jhgroup.co.za BY NO LATER THAN FRIDAY 21ST FEBRUARY 2020. Should you not be contacted by close of business on the 21st February 2020, please consider you application as unsuccessful. CV's received after this date will not be considered.
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Pietermaritzburg (KwaZulu Natal)
A secret, clean and Conducive Guest House in Scottsville offering affordable accommodations for you and your partner, family with ample parking space, tight security and a swimming pool for the summer relaxation. A friendly Environment for every one to live in. Be our Guest now by making Bookings or Reservations On 0604634399 call or whatspp for more Information
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Pietermaritzburg (KwaZulu Natal)
YES PLEASE B&B AND GUESTHOUSE Pietermaritzburg For more information and bookings kindly contact us on: Guesthouse T: 033 345 0162 guesthouse@yesplease.co.za Bed & Breakfast T: 033 386 0162 bnb@yesplease.co.za stay@yesplease.co.za Central Reservations: 086 111 3002 Experience Pietermaritzburg in style with the people you know – YES PLEASE! Book with us your next small conference; Baby Showers; Birthday Parties; High Tea or any other events.
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Pretoria (Gauteng)
We planning and Organizing Events. From Music events, fashion shows, birthday, weddings, baby showers, family gathering and etc. Our service include Cooking, catering, organizing and planning, bookings and reservations if necessary. We can go extra mile to meet your needs
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