Assistant lodge

Looking for an Assistant to do weekend work at a 4 Star guest lodge in Summerstrand. Would suit a hospitality student. No experience is necessary as full training will be given. Kindly send one page cv and photo of yourself. Please email to suew@mweb.co.za

FOH / RECEPTION / GENERAL ASSISTANT LIVE-IN POSITION! Minimum 2 years FOH/Reception Experience in a Hotel/Lodge required! Experience with hospitality related computer systems, in particular APEX and KNIGHTSBRIDGE would be a definite advantage. To provide a friendly, welcoming and efficient service to all hotel guests. To respond courteously to guests’ requests, play a part in the general running of the reception desk and help the Assistant General Manager to maintain a smooth room bookings service. To check rooms for cleanliness and to oversee the running of the restaurant as and when required. · Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience · Build a good rapport with all guests and resolve any issues quickly to maintain high quality customer service · Deal with guest requests to ensure a comfortable and pleasant stay · Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible · Assist in keeping the hotel reception area clean and tidy at all times · Report any maintenance, breakage or cleanliness problems to the relevant manager · Ensure accurate and efficient accounts and guest billing processes · Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area · Administer all routes of reservations to ensure that room bookings are made and recorded accurately · Oversee the rooms by conducting daily housekeeping inspections, reporting issues to the housekeeping Supervisor & all maintenance issues to the Ass Food & Bev Manager · Assists with functions, weddings, etc as and when required to do so · Ensure that all reservations and cancellations are processed efficiently · Provides accurate information to guests by keeping up to date with room prices and special offers · Administer the general petty cash system and float in an accurate manner · Assist with any restaurant work that is relevant to the post, and as required by management · Oversees the lunches & dinner service (as floor manager) when required to do so · Fulfills maître d evening duties on a bi-weekly basis · Report any issues brought to your attention relating to the restaurant and bar area, to management Salary offered at minimum wage, lodging included!

Small lodge in White River is re-opening and looking for an experienced hospitality assistant. You need to have experience in hospitality. You will be working in reception, bar and restaurant so must speak and write good english. You need to be confident and have a smart experience. You must have contactable references from previous employers. Please send CV to 0793133580 via whatsapp

About the role We are seeking an Assistant Manager / Host to support our team in creating memorable experiences for our guests. Reporting to the Owner, you will be responsible for assisting in various functions including Duty Management, Reservations, Events Coordination, and Banqueting. Your role will involve ensuring smooth operations, managing guest relations, and contributing to the overall success of the establishment. Key duties and responsibilities Assisting in daily operations and overseeing various departments Ensuring exceptional guest service and satisfaction Coordinating events and banquets Supporting the overall management of the lodge Qualifications and skills The ideal candidate must have previous experience in a hospitality environment in a Management capacity Must possess strong organizational skills, and demonstrate leadership qualities. A qualification in Hospitality Management or a related field is desirable. Excellent communication and problem-solving abilities are essential for this role. If you are a proactive individual with a passion for hospitality and a drive for excellence, we would love to hear from you! Please note this is a live in position