1st line support

Midrand Salary: Market Related Job Type: Permanent Sectors: IT Reference: 61943 Apply before Aug 12 2023 | 61 Days left Apply

IT Application Support Analyst National IT Company is looking for an Application Support Analyst to join their Development and Integration Team. Requirements: IT Qualification in Software Development / Systems or infrastructure is essential. Software development experience is advantageous. Good telephone manner. Good client Services skills. Responsibility: Duties: 1st Line Client Support (Telephonic Support) addressing and Liaising with client issues and queries. Liaise with Developers, Project Managers and users to ensure that both business and technical requirements are achieved. Salary is R14 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: ASA333 Consultant Name: Damian Sin Hidge

Attending to logged calls that could not be resolved on first line support being hardware related. Assisting with login related problems which cannot be resolved over the phone because of hardware failure, e.g. keyboard, network. Providing telephonic first line support, to users to solve minor Information Technology problems such as email, network, power and basic software issues. Performing general preventative maintenance tasks on computers, laptops, printers and any other information technology peripheral equipment by cleaning and reseating peripherals. Installing, upgrading, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Setting up of user accounts on printer consoles in order to allow for users to be able to utilize the scan to email functions. Collecting and delivering computer hardware to/from the users. This will include the installation of repaired equipment at the user’s workplace, preparation of new equipment and installation and setup of the users. Assisting with asset recording and the updating of asset numbers by recording details & specs of all equipment on a specified form & placing a numbered barcode on equipment. Replacing failed computer components. By troubleshooting the component and confirming that it is faulty, request for purchase of a new component, securely slot into specific slot, install drivers which is done from cdrom or disk, change settings and test which is done from within the operating system. Assisting the users with printer repairs such as paper jams in their printers and faulty printer cables. Resolving any network related printing issues by troubleshooting the printer and network, recapturing the printer port on the network, re configuring the printer settings and network setting on the printer console. Installing any new client related equipment such as PCs, printers, scanners etc. according to standards set. Maintaining up to date knowledge of emerging technology trends and developments over a broad range of information technology. Escalating unforeseen or exceptional events to the Senior IT Support Practitioner for further escalation if needed. INSTALLATION, CONFIGURATION AND MAINTENANCE OF LOCAL (LAN) AND WIDE AREA NETWORK (WAN) Desired Qualifications

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The purpose of this role is to work in the Resource Development unit in particular in supporting the Combatting Wildlife Crime unit and Resource Developer - in liaising with field teams, gathering, synthesising and structuring information on program and project progress. The role will involve writing concise and informative reports and analysing data/information to convey project progress/impact Responsibilities and duties Gather, collate and synthesise data and information from Combatting Wildlife Crime Programme stakeholders Develop high-quality reports and supporting documentation in line with donor criteria and Combatting Wildlife Crime Programme requirements Be prepared and willing to perform tasks outside the given job description when asked from time to time Requirements Qualification in Social Sciences/Communications/Similar. A qualification in report writing (certificate/diploma) Experience working with or knowledge of local and international conservation NGOs and donors Knowledge of conservation programmes and organisations The ability to write clear, compelling reports (exceptional verbal and written communication skills (English) The ability to collate and synthesise complex technical information from disparate sources/stakeholders to provide timely and impactful reports, which requires an ability to build relationships with staff from diverse stakeholder groups, often in remote areas Basic understanding of data analysis and interpretation Keen eye for detail and accuracy Ability to work under pressure in a fast-paced and changing environment and honour deadlines Ability to travel as required Possession of a valid driver’s license.

The purpose of this role is to work in the Resource Development unit in particular in supporting the Combatting Wildlife Crime unit and Resource Developer - in liaising with field teams, gathering, synthesiing and structuring information on program and project progress. The role will involve writing concise and informative reports and analysing data/information to convey project progress/impact Responsibilities and duties Gather, collate and synthesise data and information from Combatting Wildlife Crime Programme stakeholders Develop high-quality reports and supporting documentation in line with donor criteria and Combatting Wildlife Crime Programme requirements Be prepared and willing to perform tasks outside the given job description when asked from time to time Requirements Qualification in Social Sciences/Communications/Similar. A qualification in report writing (certificate/diploma) Experience working with or knowledge of local and international conservation NGOs and donors Knowledge of conservation programmes and organisations The ability to write clear, compelling reports (exceptional verbal and written communication skills (English) The ability to collate and synthesise complex technical information from disparate sources/stakeholders to provide timely and impactful reports, which requires an ability to build relationships with staff from diverse stakeholder groups, often in remote areas Basic understanding of data analysis and interpretation Keen eye for detail and accuracy Ability to work under pressure in a fast-paced and changing environment and honour deadlines Ability to travel as required Possession of a valid driver’s license.

IT Helpdesk / Call Centre We are looking for an IT Helpdesk Support Technician for a National Company in Port Elizabeth. Requirements: Must have at least 2 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Responsibility: Duties: Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Must have excellent telephonic and customer service skills Salary: R10 000 – R11 000 per month Send CV to info@performitpersonnel.co.za Salary: R11000 Job Reference #: HELP001 Consultant Name: Damian Sin Hidge

IT Helpdesk Technician We are looking for an IT Helpdesk Support Technician for a National Company in Port Elizabeth. Requirements: Must have at least 2 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Responsibility: Duties: Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Must have excellent telephonic and customer service skills Salary: R10 000 – R11 000 per month Send CV to info@performitpersonnel.co.za Salary: R11000 Job Reference #: ITHDCC001 Consultant Name: Damian Sin Hidge

We are looking for an experienced IT Helpdesk Supervisor for a National Company in Port Elizabeth. Requirements: Must have proven IT Helpdesk Supervisor/team lead experience Must have at least 4 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Must have supervisory skills Responsibility: Duties: Supervising and managing a team of IT Helpdesk Technicians Staff Training Staff recruitment Assist Helpdesk Technicians when needed Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Salary: R12 000 – R14 000 per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: IHS001 Consultant Name: Damian Sin Hidge

We are looking for an IT Helpdesk Technician for a National Company in Port Elizabeth. Requirements: Must have at least 2 years IT Helpdesk / IT Call Centre experience IT Qualification / Certification is essential Matric qualification is essential Responsibility: Duties: Provide 1st level technical telephonic support to clients Helpdesk call logging for incoming calls Remote online support Be responsible for hardware and software troubleshooting via remote desktop support tools Perform 1st line support in the network and server environments Perform service desk administration tasks on a daily basis Must have excellent telephonic and customer service skills Salary: R10 000 – R11 000 per month Send CV to info@performitpersonnel.co.za Salary: R11000 Job Reference #: ITCC001 Consultant Name: Damian Sin Hidge

IT TECHNICIAN / EAST LONDON – To drive, assist with Managing, deliver and plan all specifically assigned IT related tasks of the business. The IT Technician will assist the Systems Administrator to make sound business choices within their specific department. This position will require a 6 day worker and travel will be quite extensive (Company vehicle for travel purposes) Requirements: Matric/Grade 12 A+ and N+ Certificate MCSE/MCITP Active Directory and Microsoft Server Experience VMare and Hyper V experience 2 – 5 years’ experience in similar IT Role Valid Driver’s License – to be submitted with CV   Duties: Offer 1st line and 2nd line remote support On- Site support when necessary Installation of POS and systems Maintenance and Management of IT systems ie: telephones, internet, digital media Manage 3rd party support calls logged Manage and maintenance of current software – Microsoft OS, Microsoft 365 products, Pastel Evolution, 3rd Party services and software Configuration and maintenance of hardware ie: desktop, laptop, printer, scanner and biometric time and attendance readers Configure and maintain IT infrastructure Design and implement LAN Regular store visits to carry out maintenance and audits Cable Management On-site support Manage Service providers Provide necessary training on IT systems Produce and maintain IT systems training material Undertakings: Criminal / Credit Check Qualification verification Computer and Psychometric assessments First Aider training if required Salary: Market related Application Process: Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively e-mail CV with matric & qualifications, recent head and shoulder photo and most recent payslip to solutions@workafrica.co.za, ensure you use the Job Title “ IT TECHNICIAN ” as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 2 weeks.  

Only applicants who meet the stipulated minimum requirements will be considered and selection will be in line with EE plan (male candidate to apply for this position). Applications to be emailed to recruitment.recruitment001@gmail.com Branch Delmas Position Senior SHEQ Officer 1st Line Report Managing Director Education & Qualifications Matric - Grade 12 National Diploma in Safety/equivalent qualification is must Advanced incident investigation · Minimum of 5 years’ relevant experience in monitoring and auditing of contractor safety performances Knowledge of the Mining & Transport industry will be a definite advantage Inspection and audit experience Compliance with OHS Standards Skills

Maintain network Infrastructure in different companies First Line Support Help Desk Agent Install network cabling and hardware Coordinate jobs and tasks on a weekly basis Install VoIP Phones (Program and Install) Install & Program routes and firewalls Program and work on VoIP Server Remotely Troubleshoot with clients Assist Clients over the Phone with faults and Queries Sell IT/ Security Systems to new Clients Go to new/potential site to conduct a site surveys Liaise clients when doing site visits and troubleshoot with them Reply and follow through on a ticketing system R10k-R15k per month. Required: Help Desk preferably in security, fibre, networking experience Technical experience with Security

Vacancy Details Employer:Grain Field Chickens Pty Ltd INTRODUCTIONGrain Field Chickens, a subsidiary of VKB Agriculture PTYLtd, is a dynamic role player in the integrated broiler industry with an abattoir in Reitz in the North Eastern Free State. We offer you the opportunity to establish yourself within a professional, corporate environment in the countryside.JOB DECRIPTIONThe HR Officer will be responsible for providing support in the various human resources functions which include IR Industrial Relations, workforce planning, AWOL & absenteeism management, recruitment, training & development and performance management & monitoring.JOB REQUIREMENTSGrade 12 or NQF Level 4 equivalent.A relevant HR Degree or Diploma from a recognized institution.At least 5 years- experience in a similar role is essential.Min 5 years IR expertise gained within the FMCG / Manufacturing/ Agriculture environment unionized environment.Solid, proven and applied understanding of the LRA and BCEA.Microsoft Office / HR Systems is essential.Very strong Excel skills on advanced level.Must be able to maintain confidentiality at all times.Ability to understand and speak the vernacular used in the Eastern Free State Southern Sotho will be a definite advantage.A clear criminal record.Drivers licence and own transport.A willingness to work overtime, incl. Saturdays, when required.JOB DESCRIPTIONHuman ResourcesContribute in and assist with drafting and executing the GFC Annual HR Plan.Assist with the development of HR SOPs, procedures and processes.Assist with the drafting and review of Job Descriptions.Assist with drafting new KPIs and reviewing exiting ones.Assist with SLAs between HR and the various internal departments.Assist with the periodic staff EOS and actioning thereof in conjunction with the plant engineer.Assist with ensuring the Succession Planning Program is kept live and current in all departments.Assist with PIP with respect to poor performance management.Together with the HR Manager, assist the onsite clinic with drawing up and driving the GFC Annual Wellness Program.Together with the systems administrator, ensure that the plant authorised Manload is kept up to accurately at all times.Conduct IR/ HR Training on a quarterly basis.Ensure accurate records are kept in line with company policy.Ensure all internal & external visitors to the HR Office are handled in a professional, welcoming and friendly manner. IR Industrial RelationsDraft the annual IR Plan which will form part of the GFC Annual HR Plan.Facilitate end-to-end disciplinary processes in liaison with line management.Where required, offer support to the Group Legal Advisor at the Bargaining Council/ CCMA with respect to GFC cases.Provide responsive and high-quality support, training and advice to all parts of the business including line managers.Together with the HR Manager, ensure the appropriate management of all employee relations issues including grievances, poor performance and disciplinary action.Assis