PERMANENT OFFICE ASSISTANT / OPERATIONS COORDINATO IN STELLENBOSCH

My client, an IT company based in Stellenbosch is looking to employ a vibrant, front-line Office Assistant / Operations Coordinator to join their team. The ideal candidate must reside in Stellenbosch or surrounding areas and must have a valid driverâ??s license and own, reliable transport Duties will include, but are not limited to the following: Maintain and meet all KPI’s Ensure all calls and tickets are effectively managed and owned through resolution and closure Sign up of new clients Scheduling installations Raising quotations and invoices Manage the debtors Dealing with suppliers Act as a team player to share information and knowledge to ensure service is consistent and at the highest level that can be achieved Provide structure for the team in the absence of appropriate IT management Ensure all appointments are arranged and Technicians are on time for appointments Accountable managing and monitoring internal assets to ensure accurate inventory records Maintain proper filing system of all supporting documents Managing incoming calls Requirements: Grade 12 Certificate Excellent communication skills (written and verbal (fluent in English and Afrikaans) Excellent organisational skills Basic booking skills Excellent time management skills Some IT background will be advantageous Service delivery driven Able to work in a team and independently Computer literate with experience in Outlook, Word, Excel and Xero Basic drafting ability Valid drivers’ licence with own reliable transport