Study business

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours This study guide was written in accordance with the latest Examination Guidelines and covers all aspects of the CAPS curriculum. It contains: Comprehensive Notes per Term, Possible Exam Questions for each topic and Answers to all questions plus an Exam Paper & Memo. This study guide presents the subject material in an accessible, organised format with bulleted summaries, diagrams, tables and hints to assist learners of all abilities and learning styles. Exam questions from recent CAPS exams, at the end of each topic, enable learners to assess their understanding and also, to practise their skills. A most valuable tool towards achieving top marks in Business Studies. Features Summary This Answer Series study guide for Grade 12 Business Studies has been compiled by experienced subject experts for learners of all strengths, for both classroom and independent use... Author Alex Pinnock Publisher The Answer Release date 20140101 ISBN 1-920568-80-8 ISBN 13 978-1-920568-80-1

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 15 working days For courses in Business Statistics Business Statistics, Third Edition, by Sharpe, De Veaux, and Velleman, narrows the gap between theory and practice-relevant statistical methods empower business students to make effective, data-informed decisions. With their unique blend of teaching, consulting, and entrepreneurial experiences, this dynamic author team brings a modern edge to teaching statistics to business students. Focusing on statistics in the context of real business issues, with an emphasis on analysis and understanding over computation, the text helps students be analytical, prepares them to make better business decisions, and shows them how to effectively communicate results. This program provides a better teaching and learning experience-for you and your students. Here's how: * Grounded in modern business, this text provides a real-world context for statistical concepts, preparing students to be successful in the business world. * Practice and support: Study tools throughout the text prepare students to analyze and interpret data. * Integrated technology: Optional coverage helps students use real statistics software * NEW! Improved organization and a streamlined design make the text more accessible than ever. Please note that the product you are purchasing does not include MyStatLab. MyStatLab Join over 11 million students benefiting from Pearson MyLabs. This title can be supported by MyStatLab, an online homework and tutorial system designed to test and build your understanding. Would you like to use the power of MyStatLab to accelerate your learning? You need both an access card and a course ID to access MyStatLab. These are the steps you need to take: 1. Make sure that your lecturer is already using the system Ask your lecturer before purchasing a MyLab product as you will need a course ID from them before you can gain access to the system. 2. Check whether an access card has been included with the book at a reduced cost If it has, it will be on the inside back cover of the book. 3. If you have a course ID but no access code, you can benefit from MyStatLab at a reduced price by purchasing a pack containing a copy of the book and an access code for MyStatLab (ISBN:9781292070728) 4. If your lecturer is using the MyLab and you would like to purchase the product...Go to www.mystatlab.com to buy access to this interactive study programme. For educator access, contact your Pearson representative. To find out who your Pearson representative is, visit www.pearsoned.co.uk/replocator Features Summary For courses in Business Statistics Business Statistics, Third Edition, by Sharpe, De Veaux, and Velleman, narrows the gap between theory and practice-relevant statistical methods empower business students to make effective... Author Norean R. Sharpe (Author), R. De Veaux (Author), Paul Velleman (Author) Publisher Pearson Education Limited Release date 20140915 Pages 976 ISBN 1-292-05869-2 ISBN 13 978-1-292-05869-6

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 15 working days For business professionals looking to advance their careers through improving their English, Business Result Second Edition is a practical Business English course that focuses on real, relevant communication skills they can immediately use in the workplace. The easy-to-use, flexible and adaptable materials with comprehensive support and guidance from the Teacher's Book allow teachers to tailor their lessons to the needs of their students with minimum effort. With new Online Practice providing automatically-marked practice activities for self-study, video and audio to download or stream, and progress tracking for students and teachers. Features Summary NEW Talking Points get students talking about business concepts that are relevant to their work NEW Viewpoints integrate video into the lesson to bring business English to life NEW Language Points provide explicit grammar explanations applied in a business context EXTENDED Practically Speaking sections help students put language to use immediately NEW video and audio available to stream and download at home or in class IMPROVED modular structure allows you to choose the most relevant lessons for your students NEW automatically-marked Online Practice activities with instant answers provide extra practice of new language learnt in class - ideal for self study NEW Online Practice enables progress tracking for teachers and students Author John Hughes (Author), Penny McLarty (Author) Publisher Oxford UniversityPress Release date 20171005 ISBN 0-19-473856-6 ISBN 13 978-0-19-473856-9

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours Written for first-year Business Management students, Business Cases second edition contains case studies which illustrate how business management theory is applied to local and international organisations. Features Summary Business cases 2e is a case study book which is complementary to the Introduction to Business Management product suite. It is written for first-year Business Management students. Author Sharon Rudansky-Kloppers (Editor), Hannie Badenhorst-Weiss (Author), Barney Erasmus (Author), Rigard Steenkamp (Author), Johan Strydom (Author), Petri Bester (Author) Publisher Oxford University Press Southern Africa Release date 20150630 Pages 217 ISBN 0-19-040492-2 ISBN 13 978-0-19-040492-5

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 4 - 9 working days Your lecturer has created this personalised textbook to support your studies. It contains Pearson content from our world-renowned authors, and often industry leading case studies and articles. But, it's just the bits your lecturer knows you need - nothing extra! They may also have included their own, bespoke learning materials specific to your course. Pearson works closely with your university and your lecturers and we are committed to helping you learn. Why not give your study skills a boost and start preparing for your future career now? Take a look at our skills resources. Features Summary Your lecturer has created this personalised textbook to support your studies. It contains Pearson content from our world-renowned authors, and often industry leading case studies and articles... Publisher Pearson Education South Africa Release date 20161201 Pages 304 ISBN 1-78447-695-1 ISBN 13 978-1-78447-695-3

Conveniently located close to M-Kem pharmacy with easy access from/to the N1. We specialize in Home Schooling, Tutoring and After Care for GRADE R TO GRADE 12. StudyXpress is a registered Impak Tutor Centre, we are able to register learners for home schooling, supply learning material, support, facilitation, education management, expert tutoring and after care. Our learning centre offers home school facilitating during weekdays from 8AM to 1PM where a facilitator will be available at all times. This is especially helpful to get the learners in a learning environment, away from any distractions with an expertly trained facilitator to guide them through the learning experience. Education Management - As a parent, and especially when your child is homeschooling, dealing with administration responsibilities, on time submission of schoolwork and projects, knowing when and where to focus more attention with tricky subjects or knowing who to speak to at the school can become a tedious exercise. We therefore guide you through this process each step of the way by taking over the educational management as we like to call it. Subjects Offered English Home Language, English First Additional Language, Afrikaans Huistaal, Afrikaans Eerste Addisionele Taal, Life Orientation, Mathematics, Mathematical Literacy, Accounting, Agricultural Sciences, Business Studies, Computer Applications, Technology Economics, Engineering, Graphics and Design, French Second Additional Language, Geography, Physical Sciences, Information Technology, Life Sciences, Religion Studies, Tourism, Hospitality Studies, Dramatic Arts, Visual Arts, Civil Technology, Mechanical Technology, Electrical Technology, Agricultural Management Practices. For all your Gr R - Gr 12 home schooling, tutoring and after care needs contact us. For more info email: Bellville@studyxpress.co.za or go to Www.studyxpress.co.za or contact us on 0846201515 / 0795138343.

Conveniently located close to M-Kem pharmacy with easy access from/to the N1. We specialize in Home Schooling, Tutoring and After Care for GRADE R TO GRADE 12. StudyXpress is a registered Impak Tutor Centre, we are able to register learners for home schooling, supply learning material, support, facilitation, education management, expert tutoring and after care. Our learning centre offers home school facilitating during weekdays from 8AM to 1PM where a facilitator will be available at all times. This is especially helpful to get the learners in a learning environment, away from any distractions with an expertly trained facilitator to guide them through the learning experience. Education Management - As a parent, and especially when your child is homeschooling, dealing with administration responsibilities, on time submission of schoolwork and projects, knowing when and where to focus more attention with tricky subjects or knowing who to speak to at the school can become a tedious exercise. We therefore guide you through this process each step of the way by taking over the educational management as we like to call it. Subjects Offered English Home Language, English First Additional Language, Afrikaans Huistaal, Afrikaans Eerste Addisionele Taal, Life Orientation, Mathematics, Mathematical Literacy, Accounting, Agricultural Sciences, Business Studies, Computer Applications, Technology Economics, Engineering, Graphics and Design, French Second Additional Language, Geography, Physical Sciences, Information Technology, Life Sciences, Religion Studies, Tourism, Hospitality Studies, Dramatic Arts, Visual Arts, Civil Technology, Mechanical Technology, Electrical Technology, Agricultural Management Practices. For all your Gr R - Gr 12 home schooling, tutoring and after care needs contact us. For more info email: Bellville@studyxpress.co.za or go to Www.studyxpress.co.za or contact us on 0218243336 / 0846201515.

EduStudy Business School offers in excess of 100 certificate programs, as well as internationally accredited Bachelor's, MBA and PhD qualifications. We are offering you: 100% online learning and evaluation experience. International academic exposure and professional networking. Cost and time effective approach to education. Degrees accredited on UK, USA & EU quality framework. Student links directly with associated university. Ongoing study support. Most affordable and accessible education option. Home study at own pace and time. Some of our qualifications are: Certificate in Business Skills and Leadership. Diploma in Business Studies. BBA in IT Management BBA in Business Administration BBA in Tourism and Hospitality Management BBA in Marketing Management Masters in Business Administration. For more information visit www.edustudy.co.za or send us an email to pretoria@edustudy.co.za

EduStudy Business School offers in excess of 100 certificate programs, as well as internationally accredited Bachelor's, MBA and PhD qualifications. We are offering you: 100% online learning and evaluation experience. International academic exposure and professional networking. Cost and time effective approach to education. Degrees accredited on UK, USA & EU quality framework. Student links directly with associated university. Ongoing study support. Most affordable and accessible education option. Home study at own pace and time. Some of our qualifications are: Certificate in Business Skills and Leadership. Diploma in Business Studies. BBA in IT Management BBA in Business Administration BBA in Tourism and Hospitality Management BBA in Marketing Management Masters in Business Administration. PhD in various fields. For more information visit www.edustudy.co.za or send us an email to pretoria@edustudy.co.za

EduStudy Business School offers in excess of 100 certificate programs, as well as internationally accredited Bachelor's, MBA and PhD qualifications. We are offering you: 100% online learning and evaluation experience. International academic exposure and professional networking. Cost and time effective approach to education. Degrees accredited on UK, USA & EU quality framework. Student links directly with associated university. Ongoing study support. Most affordable and accessible education option. Home study at own pace and time. Some of our qualifications are: Certificate in Business Skills and Leadership. Diploma in Business Studies. BBA in IT Management BBA in Business Administration BBA in Tourism and Hospitality Management BBA in Marketing Management Masters in Business Administration. PhD in various fields. Visit www.edustudy.co.za or send us an email to pretoria@edustudy.co.za for more information.

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days Cambridge English: Business Higher 5 provides four complete past papers for the Cambridge English: Business Higher exam, (also known as BEC Higher). These examination papers from University of Cambridge ESOL Examinations (Cambridge ESOL) provide the most authentic exam preparation available, allowing candidates to familiarise themselves with the content and format of the examination and to practise examination techniques. It also contains a comprehensive section of keys and transcripts, making it suitable for self study. The Self-study Pack contains the Student's Book with Answers and an Audio CD which includes audio material for the Listening paper. Features Summary Four authentic past papers from Cambridge ESOL for Cambridge English: Business (also known as BEC) Preliminary, Vantage and Higher. Author Cambridge ESOL Publisher Cambridge UniversityPress Release date 20120223 Pages 156 ISBN 1-107-66917-0 ISBN 13 978-1-107-66917-8

Buy Distinction In Business Studies - Study Guide For Grade 12 (CAPS) (Paperback) for R207.00

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 15 working days Exam Board: EdexcelLevel & Subject: GCSE BusinessFirst teaching: September 2017 First exams: June 2019 This Business Revision and Practice guide contains clear and accessible explanations of all the GCSE content, with lots of practice opportunities for each topic throughout the book. Based on research that proves repeated practice is more effective than repeated study, this book is guaranteed to help you achieve the best results. There are clear and concise revision notes for every topic covered in the curriculum, plus seven practice opportunities to ensure the best results. Includes:* quick tests to check understanding* end-of-topic practice questions* topic review questions later in the book* mixed practice questions at the end of the book* free Q&A flashcards to download online* an ebook version of the revision guide* more topic-by-topic practice and a complete exam-style paper in the added workbook Features Summary Exam Board: EdexcelLevel & Subject: GCSE BusinessFirst teaching: September 2017 First exams: June 2019 This Business Revision and Practice guide contains clear and accessible explanations of all the GCSE content... Author Collins Gcse Publisher Collins Release date 20170825 Pages 208 ISBN 0-00-822739-X ISBN 13 978-0-00-822739-5

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 11 working days Exam Board: AQALevel: AS/A-levelSubject: BusinessFirst Teaching: September 2015First Exam: June 2016Written by experienced examiner Neil James, this Student Guide for Business:- Identifies the key content you need to know with a concise summary of topics examined in the AS and A-level specifications- Enables you to measure your understanding with exam tips and knowledge check questions, with answers at the end of the guide- Helps you to improve your exam technique with sample answers to exam-style questions- Develops your independent learning skills with content you can use for further study and research Features Summary Reinforce your understanding throughout the course. Clear topic summaries with sample questions and answers will help you improve your exam technique to achieve higher grades. Author Neil James (Author), Isobel Rollitt-James (Author) Publisher Philip Allan Updates Release date 20150626 Pages 96 ISBN 1-4718-4326-2 ISBN 13 978-1-4718-4326-6

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days Completely updated, with a new approach to most comprehensively cover the current syllabus, this Online Course Book includes a focus on the new concept-based learning requirement. Every topic is covered in depth, plus full assessment support drives high achievement and TOK links aligns learning to the IB philosophy. The most comprehensive coverage of the current syllabus, acessible online, anytime, anywhere. Completely overhauled to comprehensively build the in-depth subject knowledge learners need for success. Fully embed the concept-based learning requirement, addressing all of the key concepts that underpin the new syllabus including change, globalization and culture. Keep learning fresh and develop truly outward-looking learners via relevant case studies. Prepare learners for assessment, with the only assessment support directly from the IB driving high achievement. Thoroughly embrace the IB approach, with a strong focus on TOK, the learner profile. Fully comprehensive and directly supporting Study Guide cements all the key theory, for the best performance in assessment. This online Course Book will be available on Oxford Education Bookshelf until 2022. Access is facilitated via a unique code, which is sent in the mail. The code must be linked to an email address, creating a user account. Access may be transferred once to an additional user. Features Summary Completely updated, with a new approach to most comprehensively cover the current syllabus, this Online Course Book includes a focus on the new concept-based learning requirement... Author Martin Mwenda Muchena (Author), Loykie Lomine (Author), Robert Pierce (Author) Publisher Oxford UniversityPress Release date 20141030 Pages 416 ISBN 0-19-835497-5 ISBN 13 978-0-19-835497-0

“While we acknowledge that all expressions of liberation theology are not identical, we must protest very strongly against the false divisions that some make: between black theology in South Africa and black theology in the United States, between black theology and African theology, and between black theology and Latin American liberation theology. But moving away from the illusioned universality of western theology to the contextuality of liberation theology is a risky business; one that cannot be done innocently. In the search for theological and human authenticity in its own situation, black theology does not stand alone. It is but one expression of this search going on within many different contexts. Until now, the Christian church had chosen to move through history with a bland kind of innocence, hiding the painful truths of oppression behind a facade of myths and real or imagined anxieties. This is no longer possible. The oppressed who believe in God, the Father of Jesus Christ, no longer want to believe in the myths created to subjugate them. It is no longer possible to innocently accept history “as it happens,” silently hoping that God would take the responsibility for human failure. The theology of liberation spells out this realization. For the Christian church it constitutes, in no uncertain terms, farewell to innocence.” Price: R150.00 Edition: First South African edition Published: 1977 Publishers: Ravan Press ISBN: 0869750666 Condition:Paperback in good condition with shelf wear around the edges and top and bottom of the spine. Pages in very good condition – very clean and tightly bound.

We specialize in Home Schooling, Tutoring and After Care for GRADE R TO GRADE 12. StudyXpress is a registered Impak Tutor Centre, we are able to register learners for home schooling, supply learning material, support, facilitation, education management, expert tutoring and after care. Our learning centre offers home school facilitating during weekdays from 8AM to 1PM where a facilitator will be available at all times. This is especially helpful to get the learners in a learning environment, away from any distractions with an expertly trained facilitator to guide them through the learning experience. Education Management - As a parent, and especially when your child is homeschooling, dealing with administration responsibilities, on time submission of schoolwork and projects, knowing when and where to focus more attention with tricky subjects or knowing who to speak to at the school can become a tedious exercise. We therefore guide you through this process each step of the way by taking over the educational management as we like to call it. Subjects Offered English Home Language English First Additional Language Afrikaans Huistaal Afrikaans Eerste Addisionele Taal Life Orientation Mathematics Mathematical Literacy Accounting Agricultural Sciences Business Studies Computer Applications Technology Economics Engineering Graphics and Design French Second Additional Language Geography Physical Sciences Information Technology Life Sciences Religion Studies Tourism Hospitality Studies Dramatic Arts Visual Arts Civil Technology Mechanical Technology Electrical Technology Agricultural Management Practices For all your Gr R - Gr 12 home schooling, tutoring and after care needs contact us. For more info email: Bellville@studyxpress.co.za or go to www.studyxpress.co.za or contact us on 0218423336 / 0846201515 / 0795138343.

We specialize in Home Schooling, Tutoring and After Care for GRADE R TO GRADE 12. StudyXpress is a registered Impak Tutor Centre, we are able to register learners for home schooling, supply learning material, support, facilitation, education management, expert tutoring and after care. Our learning centre offers home school facilitating during weekdays from 8AM to 1PM where a facilitator will be available at all times. This is especially helpful to get the learners in a learning environment, away from any distractions with an expertly trained facilitator to guide them through the learning experience. Education Management - As a parent, and especially when your child is homeschooling, dealing with administration responsibilities, on time submission of schoolwork and projects, knowing when and where to focus more attention with tricky subjects or knowing who to speak to at the school can become a tedious exercise. We therefore guide you through this process each step of the way by taking over the educational management as we like to call it. Subjects Offered English Home Language English First Additional Language Afrikaans Huistaal Afrikaans Eerste Addisionele Taal Life Orientation Mathematics Mathematical Literacy Accounting Agricultural Sciences Business Studies Computer Applications Technology Economics Engineering Graphics and Design French Second Additional Language Geography Physical Sciences Information Technology Life Sciences Religion Studies Tourism Hospitality Studies Dramatic Arts Visual Arts Civil Technology Mechanical Technology Electrical Technology Agricultural Management Practices For all your Gr R - Gr 12 home schooling, tutoring and after care needs contact us. For more info email: bellville@studyxpress.co.za or go to www.studyxpress.co.za or contact us on 021 824 3336 / 084 620 1515 / 079 513 8343.

We specialize in Home Schooling, Tutoring and After Care for GRADE R TO GRADE 12. StudyXpress is a registered Impak Tutor Centre, we are able to register learners for home schooling, supply learning material, support, facilitation, education management, expert tutoring and after care. Our learning centre offers home school facilitating during weekdays from 8AM to 1PM where a facilitator will be available at all times. This is especially helpful to get the learners in a learning environment, away from any distractions with an expertly trained facilitator to guide them through the learning experience. Education Management - As a parent, and especially when your child is homeschooling, dealing with administration responsibilities, on time submission of schoolwork and projects, knowing when and where to focus more attention with tricky subjects or knowing who to speak to at the school can become a tedious exercise. We therefore guide you through this process each step of the way by taking over the educational management as we like to call it. Subjects Offered English Home Language English First Additional Language Afrikaans Huistaal Afrikaans Eerste Addisionele Taal Life Orientation Mathematics Mathematical Literacy Accounting Agricultural Sciences Business Studies Computer Applications Technology Economics Engineering Graphics and Design French Second Additional Language Geography Physical Sciences Information Technology Life Sciences Religion Studies Tourism Hospitality Studies Dramatic Arts Visual Arts Civil Technology Mechanical Technology Electrical Technology Agricultural Management Practices For all your Gr R - Gr 12 home schooling, tutoring and after care needs contact us. For more info email: Bellville@studyxpress.co.za or go to Www.studyxpress.co.za or contact us on 0846201515 / 0795138343.

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days Revision is serious business... and we're serious about revision. Building on our successful GCSE Grades 9-1 series of Revision and Exam practice books, Scholastic has now created a brand new series of study guides especially for the closed book AQA GCSE English Literature examination. Books in this series cover the following: * Paper 1 Section A - Shakespeare (Romeo and Juliet, Macbeth) * Paper 1 Section B - Nineteenth-century novel (The Sign of Four, A Christmas Carol, The Strange Case of Dr Jekyll and Mr Hyde) * Paper 2 Section A - Modern texts (Blood Brothers, An Inspector Calls) Each study guide is written by experts in teaching English and uses an active, stepped approach to revision to maximise learning. This study guide covers the chronology of the text and focuses on key events, characters, themes, context, language and structure to help you demonstrate your knowledge and understanding and achieve higher marks. With loads of practice questions (and answers) you can't go wrong! The accompanying app uses cutting-edge technology to help you revise on-the-go to: * Use the free, personalised digital revision planner and get stuck into the quick tests to check your understanding * Download our free revision cards which you can save to your phone to help you revise on the go * Implement 'active' revision techniques - giving you lots of tips and tricks to help the knowledge sink in Active revision is easy with the following features included throughout the study guides: Snap it! Read it, snap it on your phone, revise it...helps you retain key facts Nail it! Authoritative essential tips and guidance to help you understand what's required in the AQA exam Do it! Short activities to consolidate your knowledge and understanding of the text Stretch it! Support for the really tough stuff that will get you higher grades Define it! Definitions of unfamiliar language in the text and important subject terminology Features Summary Revision is serious business... and we're serious about revision. Building on our successful GCSE Grades 9-1 series of Revision and Exam practice books... Author Cindy Torn Publisher Scholastic Release date 20181213 Pages 96 ISBN 1-4071-8262-5 ISBN 13 978-1-4071-8262-9

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days Revision is serious business... and we're serious about revision. Building on our successful GCSE Grades 9-1 series of Revision and Exam practice books, Scholastic has now created a brand new series of study guides especially for the closed book AQA GCSE English Literature examination. Books in this series cover the following: * Paper 1 Section A - Shakespeare (Romeo and Juliet, Macbeth) * Paper 1 Section B - Nineteenth-century novel (The Sign of Four, A Christmas Carol, The Strange Case of Dr Jekyll and Mr Hyde) * Paper 2 Section A - Modern texts (Blood Brothers, An Inspector Calls) Each study guide is written by experts in teaching English and uses an active, stepped approach to revision to maximise learning. This study guide covers the chronology of the text and focuses on key events, characters, themes, context, language and structure to help you demonstrate your knowledge and understanding and achieve higher marks. With loads of practice questions (and answers) you can't go wrong! The accompanying app uses cutting-edge technology to help you revise on-the-go to: * Use the free, personalised digital revision planner and get stuck into the quick tests to check your understanding * Download our free revision cards which you can save to your phone to help you revise on the go * Implement 'active' revision techniques - giving you lots of tips and tricks to help the knowledge sink in Active revision is easy with the following features included throughout the study guides: Snap it! Read it, snap it on your phone, revise it...helps you retain key facts Nail it! Authoritative essential tips and guidance to help you understand what's required in the AQA exam Do it! Short activities to consolidate your knowledge and understanding of the text Stretch it! Support for the really tough stuff that will get you higher grades Define it! Definitions of unfamiliar language in the text and important subject terminology Features Summary Revision is serious business... and we're serious about revision. Building on our successful GCSE Grades 9-1 series of Revision and Exam practice books... Author Cindy Torn Publisher Scholastic Release date 20190117 Pages 96 ISBN 1-4071-8265-X ISBN 13 978-1-4071-8265-0

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 15 working days When Chris Zane bought his bicycle shop at age 16, his business struggled until he discovered the secret that catapulted his store into one of the largest in the country. His secret? Provide unbelievable, over the top, excessively generous customer service. Chris Zane isn't a management consultant or professor preaching a theory of customer service; he's a hands-on entrepreneur whose customer service approach has yielded enormous success. Zane has become a business celebrity, including being featured in the most recent round of American Express television ads. Featured in the New York Times and in Associated Press articles and bestowed numerous awards for its unique business practices and outstanding customer relations, Zane's Cycles has produced ideas thought by many to be pie-in-the-sky. But these counterintuitive concepts have proven to be hard-headed and effective. For example, Zane's offers a trade-in program for families who can turn in bicycles their kids have outgrown for a 100 percent credit toward new ones. Initially thought impossibly generous, this program has proven to be good business. Experience and a clear understanding of the lifetime value of a customer makes this program, and many others Zane's implements, work. In Reinventing the Wheel, commonly overlooked elements that make a business exceptional are revealed. Zane produces a case study unlike any other one that shows the importance of investing in customers and employees and how businesses are really selling experiences, not products. His philosophies and tried-and-true methods of guerilla marketing will show entrepreneurs and business owners how to knock out the competition while thriving in any kind of economy and doing good for the community along the way. Features Summary When Zane bought his bicycle shop at age 16, his business struggled until he discovered the secret that catapulted his store into one of the largest in the country... Author Chris Zane Publisher Benbella Books Release date 20110220 Pages 240 ISBN 1-935618-15-6 ISBN 13 978-1-935618-15-7

(This title is available on demand: expected date of dispatch will be 4-7 working days once ordered) Telephoning aims to help learners of Business English develop the skills and language needed to deal effectively with business telephone calls, including mobile telephones and conference calls. The book and integrated audio CD practice language and skills in the following areas: Focus on listening; Making calls; Receiving calls; Receiving and leaving messages; Dealing with problems; Conference calls. Telephoning is designed for students with a pre-intermediate or intermediate level of English and can be used either in class or for self study. The content and examples contained within Telephoning are up-to-date and relevant to anyone working or planning to work internationally. Telephoning adopts a learner-centred and highly practical approach. Format:Mixed media product Pages:64

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Paperback. English. Star Book. 1981. In fair/used condition. In a London hotel, on a business trip, Afrikaner mining tycoon Martin Mynhardt is writing down - at great length, with great self-consciousness - his memories of the weekend before the Soweto riots. It was the weekend he and his surly son Louis (recently returned from fighting in Angola, South Africa's Vietnam) went to the family farm to badger Martin's plucky mother into selling the drought-ridden estate, now dominated by "cheeky" blacks. It was the weekend of the murder of a black farm servant by her tradition-obsessed husband. It was the weekend just after Martin's best friend, lawyer Bernard, had been sentenced to life imprisonment for anti-apartheid terrorism. (Martin had refused to help him hide out.) And it was the weekend that Martin's longtime mistress Bea finally became fed up with her compartmentalized role in Martin's life. Martin remembers all this, and earlier memories too - of his historian father, of his doomed attempts at camaraderie with black colleagues, of his mildly corrupt business practices. And running through these memories are Martin's self-examinations and self-justifications: "Without cynicism one had no hope of retaining one's hold on reality." Innocence vs. guilt, romanticism vs. pragmatism, detached perspective vs. violent commitment. Brink has done a masterful job of crafting Martin's repetitious, digressive musings around the tight framework of that single weekend. And the portrait of an intelligent, "decent" Afrikaner clinging to the old ways ("To surrender everything to Black hands is to exchange the wind for the whirlwind") is convincing and especially effective as presented here - without explicit author condemnation. Less admirable, however, is Brink's insistence on investing every aspect of Martin's life with political import, spelling out every theme: "Perhaps there is a similar transition from a state of innocence to a state of guilt in historical processes." Self-deluding, self-dramatizing Martin is certainly a useful figure for Brink's meditation on the Afrikaner paradox; he is not, however, the engaging character needed to lift this worthy, interesting, and talented book (a vast improvement over Brink's previous windy polemics) from an intriguing study to an emotional experience. (Kirkus Reviews)

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 15 working days I didn't realise my mother was a person until I was thirteen years old and she pulled me out of bed, put me in the back of her car, and we left home and my dad with no explanations. I thought that Ma was all that she was and all that she had ever wanted to be. I was wrong. As we made our way from Virginia to California, returning to the places where she'd lived as a child in foster care and as a teenager on the run, repaying debts and keeping promises, I learned who she was in her life-before-me and the secrets she had kept - even from herself. But when life on the road began to feel normal I couldn't forget the home we'd left behind, couldn't deny that, just like my mother, I too had unfinished business. This enigmatic pilgrimage takes them back to various stages of Alex's mother's life, each new state prompting stories and secrets. Together they trace back through a life of struggle and adventure to put to rest unfinished business, to heal old wounds and to search out lost friends. This is an extraordinary story of a life; a stunning exploration of identity and an authentic study of the relationship between a mother and her child. The Lauras is the new novel from the exceptionally gifted author of The Shore, which was long listed for the Baileys Women's Fiction Prize and shortlisted for the Guardian First Book Award and the Sunday Times Young Writer of the Year. Features Summary I didn't realise my mother was a person until I was thirteen years old and she pulled me out of bed, put me in the back of her car, and we left home and my dad with no explanations... Author Sara Taylor Publisher William Heinemann Ltd Release date 20160804 Pages 304 ISBN 1-78515-077-4 ISBN 13 978-1-78515-077-7

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 4 - 10 working days In 2001, in Unfinished Business: South Africa, Apartheid and Truth, Dumisa Ntsebeza and Terry Bell complained that 'like so much of South Africa's recent brutal history, we shall probably never know exactly how many people were banished and what happened to all of them'. Saleem Badat's The Forgotten People: Political Banishment under Apartheid answers many questions about banishment and shines a bright and welcome light on a largely hidden and unknown aspect of our indeed 'brutal history'. It shows how apartheid's political opponents from rural areas were condemned to the living hell of banishment: a weapon used to expel rural opponents to distant and often arid and desolate places for unlimited periods. These rural opponents were plucked from their families and communities and cast, in the late Helen Joseph's words, 'into the most abandoned parts of the country, there to live, perhaps to die, to suffer and starve, or to stretch out a survival by poorly paid labour, if and when they could get it'. They were strangers in strange areas who could not speak the local language, and often had little in common with the locals and even less in common with those under whose surveillance they fell. This is the first study of an important but hitherto neglected group of opponents of apartheid set in a global, historical and comparative perspective. It looks at the reasons why people were banished, their lives in banishment and the efforts of a remarkable group of activists, led by Helen Joseph, to assist them. Indeed, this book originated in a promise made by the author to Helen Joseph, who had undertaken an epic journey in 1962 to visit all those banished across the length and breadth of South Africa. The work is illustrated with stunning photographs by Ernest Cole, Peter Magubane and others. Features Summary In 2001, in Unfinished Business: South Africa, Apartheid and Truth, Dumisa Ntsebeza and Terry Bell complained that 'like so much of South Africa's recent brutal history... Author Saleem Badat Publisher Jacana Media Release date 20120930 Pages 352 ISBN 1-4314-0479-9 ISBN 13 978-1-4314-0479-7

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 24 hours Auditing and Assurance: Principles and Practice provides a practical, applied and engaging introductory textbook to support students throughout the undergraduate level of the Auditing curriculum. The text is designed to enhance learning by supporting holistic understanding: theory is presented within the framework of the real-world business environment, assisting readers to engage with principles and standards with an understanding of the context within which they are applied. The text offers a clear pedagogical framework, which supports applied learning and develops independent, critical and reflective engagement with the subject matter. A continuing case study, which follows the audit of a real South African company, demonstrates practical application of the principles and the integration of the auditing process with a typical audit client's business. Features Summary Auditing Fundamentals in a South African Context is a practical, applied and engaging introductory textbook that supports students throughout the undergraduate level of the Auditing curriculum. Author Rolien Kunz (Author), R Butler (Author), David Nathan (Author), Dana Josset (Author), Henriette Scholtz (Author), Vincent Motholo (Author), S. P. J. Von Wielligh (Editor), Graeme O'Reilly (Author), Gerrit Penning (Author), Riaan Rudman (Author) Publisher Oxford University Press Southern Africa Release date 20140901 Pages 742 ISBN 0-19-599821-9 ISBN 13 978-0-19-599821-4

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days Teach students the human relation skills they need to become successful managers in today's workplace with Reece/Brandt/Howie's HUMAN RELATIONS, 11E, International Edition. One of the most widely used human relations texts available, this comprehensive, practical text uses an organizational perspective to help students understand the disparate factors that influence employee behavior. Hundreds of examples of real human relations issues and practices in successful companies keep concepts within a clear business context. This edition establishes seven major themes of effective human relations - communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution - as the foundation for study. Self-assessments and self-development opportunities teach readers to assume the responsibility for improving their personal skills and competencies. This edition addresses topics of emerging importance, such as generational differences. The text also explores goal-setting, the use of "branding" in the job market, technostress, and emotional intelligence. With HUMAN RELATIONS, 11E, International Edition, students gain the insights, knowledge and relationship skills to deal successfully with the wide range of people-related challenges in business today. Features Summary Offers an organizational perspective to help students understand the disparate factors that influence employee behavior. This title features various examples of real human relations issues and practices in successful companies... Author Rhonda Brandt (Author), Barry Reece (Author), Karen Howie (Author) Publisher South-Western College Publishing Release date 20100303 Pages 447 ISBN 0-538-46663-4 ISBN 13 978-0-538-46663-9